Senior Manager, Volunteer Engagement

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Regular Full-Time Professional Chicago, IL, US

6 days ago Requisition

Salary Range: $75,000.00 To $75,000.00 Annually

REPORTS TO: Senior Director, Workplace Giving

PAY GRADE: 7

STATUS:Full Time, Exempt

SALARY RANGE:$75,000-$75,000

United Way of Metro Chicago is the largest private funder and most effective convener of human services in the Chicago region. United Way of Metro Chicago fights for the health, education, financial stability and safety of every person in every neighborhood across the Chicago region. We go beyond single-issue solutions and temporary fixes to impact millions of lives every year, unleashing the potential of greater Chicago…neighborhood by neighborhood.

The Senior Manager, Volunteer Engagement is responsible for advancing United Way's workplace engagement strategy by leading all volunteer engagement initiatives and serving as the primary relationship manager for a portfolio of key corporate accounts. This individual will execute integrated corporate engagement and fundraising strategies including volunteerism, workplace campaigns, and donor stewardship while overseeing the planning and execution of all volunteer projects and cultivating strong relationships with corporate and nonprofit partners.

• Develop and support volunteer programs that engage donors and volunteers, offering both in-person and virtual experiences such as Days of Caring, Kit Packings, Lunch & Learns, Skilled-Based projects, and Donation Drives.
• Oversee the day-to-day management of all volunteer projects with corporate partners, ensuring timely and effective execution, with support from the Volunteer Coordinator and/or Corporate Relations Coordinator.
• Manage and grow a portfolio of principal and strategic corporate partnerships, where volunteer engagement is central to the corporate partnership, and drive successful workplace campaigns through relationship management, overall campaign strategy, and donor stewardship.
• Provide direct supervision, coaching, and professional development to the Volunteer Coordinator, ensuring high-quality volunteer engagement, effective program execution, and achievement of departmental goals.
• Partner with Community Strategy and Programs teams to engage with community organizations to assess their volunteer and resource needs and explore how United Way can support them.
• Evaluate and refine volunteer resource management processes to ensure effective tracking and recognition of volunteer activities.
• Manage and optimize a digital volunteer platform, including approving nonprofit partner opportunities, creating internal opportunities, and providing training to nonprofit partners.
• Oversee the Speakers Bureau program, including recruiting and training agency speakers and managing corporate team requests for speaker bookings.
• In partnership with the Senior Director of Workplace Giving, develop and oversee logistics for internal and external training sessions for volunteers, including creating training materials for volunteers.
• Collaborate with Development and Community Strategy colleagues on Pro Bono volunteer recruitment and engagement, and serve as a project liaison for the Bridge Builders Advisory Committee
• Co-manage the planning and execution of major fundraising, visibility, and volunteer events in partnership with the Events Manager, including the annual Stronger Neighborhoods Awards Luncheon, April Food Day, 9/11 Day of Service, and Uniting for the Holidays, ensuring seamless execution and meaningful community impact.

• The core responsibilities listed above are not intended to be an exhaustive list of all responsibilities and duties. Other duties may be assigned by Senior Management.

• Bachelor’s degree or equivalent experience required, along with 3-5 years of relevant experience in project management and/or volunteer coordination, event planning and/or comparable role.
• Highly organized, meticulous attention to detail, ability to…