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Medication Refill Nurse- LPN

Job in Chicago, Cook County, Illinois, 60644, USA
Listing for: PCC Community Wellness Center
Full Time position
Listed on 2026-02-03
Job specializations:
  • Nursing
    Healthcare Nursing, Nurse Practitioner
Job Description & How to Apply Below
Department:
Clinical

Manager

Title:

Director of Team Nursing

FLSA Status:
Non-exempt

Job Summary:

Provides and coordinates high-quality, patient and family centered, trauma-informed care to achieve mutually established patient goals with a team-based approach consistent with the mission and vision of PCC. LPN responsibilities and duties are overseen by the Registered Nurse Team Lead.

Essential Duties and Responsibilities:

* Provides individualized, culturally sensitive and trauma-informed nursing care to medically complex and underserved patient population with multiple co-morbidities including behavioral health and chemical dependency related diagnoses.

* Triages emergent, urgent and routine patient phone calls, messages and walk-in patients both PCC and non-PCC using evidence-based triage guidelines; provides appropriate direction to patients and consultation/report to providers/EMS/911 based on critical thinking and nursing process.

* Reviews, triages and relays to provider all lab/procedure results ordered by multi-specialty providers; and incoming from external specialties based on established emergent, urgent and routine criteria and nursing assessment.

* Maintains/updates knowledge in multiple content areas including family practice, pediatrics, OB/GYN, midwifery, cardiology, behavior health, chemical dependency, school-based care and care of those with housing insecurity.

* In response to acute lab results assessment, initiates PCC Standing Orders to treat patients over the phone and/or in office. Notifies patient by telephone or certified mail of any abnormal test results as directed by provider, provide and assess understanding of results-related counseling and education and next recommended steps for patients with multiple comorbidities. Outreaches to patients lost to follow-up regarding important test results.

* Assesses and documents past medical history, family medical history, past treatments, medication reconciliation, social and sexual history and other screenings for new and return patients when indicated.

* Obtains and assesses vital signs and performs routine functions to prepare patients for examinations or procedures during nurse-driven visit and/or provider visit, as indicated.

* Assists providers with in-office treatments and procedures; may perform laboratory and diagnostic tests ordered by the provider, when indicated.

* Directs and supports clinical and non-clinical staff in need of assistance to maintain patient flow.

* Leads (and identifies need for) nurse-driven visits for but not limited to: blood pressure check; diabetic teaching (device and concepts); insulin titration; wound care; medication reconciliation and adherence support; urinary symptom screening; point of care testing, including pregnancy test and INR monitoring; STI screening, testing, treatment, counseling, education. Consults with and collaborates with onsite provider per nursing assessment and PCC policy.

* Administers oral and long-acting injection medication/treatments as indicated in PCC Standing Orders and as prescribed by multi-specialty providers per PCC policies, procedures and workflows.

* Counsels, orders, administers and monitors for side effects of COVID-19 vaccines; complete rapid/PCR COVID-19 patient and employee testing and provide detailed/individualized results notification/counseling; ensures COVID-19 test result reporting for patient/employee; prepares test results notification letters as indicated by PCC policy/workflow.

* Tracks and ensures ongoing patient adherence to Coumadin therapy and indicated PT/INR monitoring.

* Ensures notification and treatment of all patients with positive STI results; ensure IDPH notified of disease diagnosis and treatment for reportable infectious diseases.

* Assesses all incoming chronic, specialty and acute medication refill requests and facilitates renewals based on established PCC workflows, consulting with provider as needed/indicated. Initiates and facilitates medication prior authorization request process with provider.

* Assesses the patients condition and learning needs in regards to health care and provides targeted individualized teaching/education plans…
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