Nurse Manager

Age Specific Responsibility:

Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to age-specific needs and to provide the care needed as described in the department’s policies and procedures.

The Nurse Manager has 24/7 oversite for assigned personnel that support nursing staff on the inpatient units.

Nurse Manager is responsible for maintaining a patient-focused, team-oriented culture, working in collaboration with all other medical, clinical and therapeutic disciplines to ensure optimal service and superior outcomes.

As a key member of the leadership team at Mary Free Bed, the Nurse Manager contributes to performance improvement quality projects as directed by the Program Manager and Program Director. The Nurse Manager will sit on committees impacting quality improvement, patient safety, and others as assigned.

• Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation.

• In collaboration with the Program Manager, provide the nursing clinical oversite for specific groups of clinical staff, including the registered nurses and nurse technicians.

  • Provide guidance to nurses who provide treatment and administer medications.

  • Assist families, patients and staff with escalated issues.

• Responsible for training, staffing, and performance reviews of assigned team.

  • Responsible for the recruitment, selection, and training of specific job categories of nursing employees, i.e., Registered Nurses and Nurse Technicians. Provides ongoing mentoring, development, staff selection and performance appraisal of staff reporting directly to this position with support from the nursing director as appropriate.

  • Assure staff competence to perform job responsibilities is assessed, demonstrated, and maintained, according to regulatory and accreditation requirements and in alignment with recognized standards of care and best practice benchmarks.

  • Along with the Clinical Care Coordinators, identify risks to employee safety and takes appropriate steps to reduce those risks, and maintains a physical work environment that reflects the high-quality nursing services delivered at Mary Free Bed.

• Ensure compliance with the DNV National Patient Safety Goals as well as other recognized measures of quality patient care.

• Utilize organizational resources such as the Lean, the Plan-Do-Check-Act (PDCA) model, Root Cause Analysis (RCA) and other established performance improvement mechanisms to improve the quality of nursing services provided at Mary Free Bed.

• Provide input on ways to enhance the culture of patient safety and employee accountability for all aspects of nursing care.

  • Responsible to participate in innovative and effective patient safety programs in coordination with other MFB leaders, and monitor performance results to reduce key patient safety risks that are identified for the patient populations served

  • Participate or delegate nursing participation in cross-disciplinary quality improvement projects as needed.

• Maintain effective interpersonal communication and working relationships with MFB leaders, staff, physicians, and other key stakeholders.

  • Work closely with other clinical leaders to maintain integrated clinical programs providing coordinated patient care is required.

  • Demonstrate excellent customer service standards and behaviors, while encouraging, coaching, and mentoring employees to do the same.

  • Oversee internal customer service initiatives, including teamwork and direct communication between co-workers.

• Responsible for implementation of DNV, CARF, CMS, and state hospital standards, as directed by leadership. Ensures care is delivered according to these standards. Responsible for “accreditation readiness” as a key component of the role in…