ED Assistant Clinical Manager

Department:

36102 Advocate Trinity Hospital - Emergency Department

Full time

Yes

40

Full-time

$44.15 - $66.25

Assist PCC leadership with day to day operation to ensure high quality and cost effective patient care

• Serves in the role of Charge Nurse. Assigns patient and non-patient care in a safe, effective manner
• Maintains staffing requirements in accordance with established policies, patient volume
• Collaborates with physicians, management and other healthcare professionals to assure the deliver of quality care and high patient satisfaction
• Contributes to achieving system, site and unit goals by prioritizing duties and responsibilities
• Assures accurate reporting of census, acuity and staffing at predetermined times
• Assures that Point of Care Testing/Code Carts/Code Boxes are accounted for
• Assures appropriate supplies are available to staff via Lawson
• Monitors/Edits Report Express Reports in a timely manner
• Ensures compliance with all regulatory agency standards, i.e., federal, state, city, Accrediting Organization, IDPH and all hospital policies and procedures.
• Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives
• Practices the principles of Performance Improvement in order to contribute to positive patient outcomes
• Responds to issues/concerns of patients and families in a timely manner. Refers complex issues to management
• Demonstrates positive support and participation in unit base performance improve plan, indicators and outcomes
• Make recommendations for improvement. Contributes to achieving system, site and unit goals
• Assists in the Performance Improvement Process
• Demonstrates and maintains a current knowledge of Mission, Philosophy, Policies and Procedures
• Serves as a clinical resource to staff
• Collaborates with members of the health care team to facilitate the Care Management process
• Serves as a role model for "Service First" in practice and facilitation of staff adherence to Service First courtesy standards and scripts
• Facilitates Service Recovery
• Takes initiative with problem resolution and conflict management when presented with issues/concerns
• Participates with PCC leadership to provide positive work environment for staff in terms of growth and development and job satisfaction
• Refers major rule violations/work performance issues to management utilizing the established chain of command.
• Assists with data collection/tracking for education/in-service of assigned staff.
• Assists with the development of staff competencies and skills checklists.
• Facilitates staff attendance at in-services by providing appropriate coverage of unit.
• Practices positive coaching/mentoring skills to foster staff growth and development.
• Conducts timely and objective performance pathways for assigned staff subject to review with management prior to presentation to staff
• Assesses educational needs of the staff and facilitates education opportunities. Coordinates orientation of new staff in conjunction with the MCO and APN
• Assists individuals with identifying professional goals and provides opportunities to achieve these goals
• Addresses staff concerning matters involving minor performance variances and minor disciplinary counseling
• Consults with management if written disciplinary action is warranted
• Responsible for personal/professional growth and development
• Keeps abreast of current standards of care via literature, educational events, internal and external resources and networking
• Proactively seek out education as opportunities. Earn 10 continuing education hours annually. 8 of the 10 continuing education hours must be Pediatric specific.
• Participates in activities to enhance professional growth by involvement in professional organization and continuing education.
• Maintains clinical expertise in pediatrics. Serves as a resource and role model for clinical care.
• Serves on various unit and hospital committees to increase knowledge and networking skills

Nurse, Registered (RN)

Typically requires 3 years’ experience in specialty area and may require specialty-focused continuing education and/or certifications based upon department discretion.

Ability to assume charge/schedule coordinator role

Ability to communicate effectively and work cohesively with a diverse work group

Skills specific to each unit's specialty

CPR…