Receptionist, Outdoor​/Nature​/Animal Care

Roscoe Village Animal Hospital is proud to be AAHA Accredited, a distinction that reflects our deep commitment to the highest standards of veterinary excellence and patient care. This dedication is echoed by the community, which has given us an outstanding 4.7-star Google rating. We believe that exceptional medicine begins with an exceptional culture. If you are a veterinary professional looking to join a truly collaborative team in a rewarding setting, we offer an environment where you can truly do your best work and contribute meaningfully to the lives of pets and their families.

Joining Roscoe Village means plugging into a network that deeply values your professional growth and development. We know that achieving your career goals, whether that means becoming a credentialed technician, moving into a leadership role, or expanding your clinical expertise, takes dedicated support. We have programs designed specifically to help you succeed. You will be supported by ongoing education and mentorship, ensuring you always have the tools necessary to advance your skills and feel valued in your professional journey.

As an AAHA Accredited practice, we hold ourselves to rigorous medical standards that emphasize diagnostics, pain management, and surgical protocols. While practicing exceptional general medicine, you will benefit from access to internal specialty consultations and resources that elevate the level of care you can provide. This collaborative approach ensures that you always have expert guidance and comprehensive support available, allowing you to focus on high-quality patient outcomes in a facility dedicated to excellent modern veterinary care.

Located in Chicago, IL, Roscoe Village is a highly sought-after, charming neighborhood that combines the friendly atmosphere of a small town with immediate access to big-city amenities. When you aren’t caring for our community’s pets, you have access to everything the third-largest city in the country offers—from world-class museums, acclaimed dining, and vibrant cultural districts to beautiful green spaces and the expansive lakefront.

Working at Roscoe Village Animal Hospital means enjoying a stimulating professional life balanced by a rich, metropolitan lifestyle.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: You’ll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You’ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You’ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You’ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently