Care Coordinator - Chicago - Float

Bond Vet is on a mission to strengthen the human‑animal bond through better pet care. We offer primary and urgent care, and we’re building the next generation of veterinary clinics from the ground up. Our Care Coordinators provide an amazing experience to both clients and pets, acting as the first and last touchpoint to ensure a welcoming, supportive, and efficient visit.

• Greet pet parents and their four‑legged friends and ensure a smooth check‑in and check‑out experience
• Manage the schedule of daily appointments and walk‑ins
• Take and make calls and communicate via email to other veterinary practices and clients as necessary
• Keep common areas clean and well‑stocked
• Provide a high level of hospitality for pet parents, answering questions and providing information and education as needed
• Perform other duties as assigned by team leaders

• At least 1 year of experience in customer service, hospitality, or a client‑facing receptionist role
• Experience in the veterinary industry preferred
• Excellent written and verbal communication skills
• High attention to detail and ability to multitask with accuracy and efficiency
• Comfortable typing and using multiple computer systems
• Prior experience in veterinary practices or animal care is a plus

• Competitive pay: $15–$23/hr, based on experience
• Tuition assistance for staff pursuing LVT/CVT with our education partners
• Team‑based profit sharing
• Strong team culture
• Discount on in‑clinic services for pets
• Flexible scheduling models with schedules released at least a month in advance
• Paid parental leave
• Commuter benefits
• 401(k) contribution with partial employer match
• Medical, dental, and vision plan options and access to mental health support programs
• Career growth opportunities: learning and development, career pathing, mentorships, empowerment, and trust

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: Technology, Information and Internet
• Location:
  
  Chicago, IL

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