Senior Quality Improvement Lead

Overview

Stefanini Group is hiring! Stefanini is looking for a Senior Quality Improvement Lead in Chicago, IL. For quick apply, reach out to Johvie Cuan. Open for W2 candidates only.

Work Location:

Onsite at 7300 South Kedzie Ave., Chicago, IL 60629.

Work Hours:

Monday - Friday, 1st Shift, 7:00 AM – 3:00 PM CST.

Details:
Stefanini Group is hiring a Senior Quality Improvement Lead in Chicago, IL.

• As part of the Quality Team, act as a line-embedded quality leadership role responsible for driving quality loss prevention, reduction, and eradication across assigned Cracker lines and Ingredient Handling. Provide senior-level, line-focused quality leadership, balancing day-to-day execution with sustained quality improvement and system governance.
• Partner with Section Leads and Line-Centric Organization to identify, prioritize, and eliminate systemic and recurring quality losses (e.g., holds, deviations, rework, instability) across Cookies and Repack in partnership with line teams.
• Support line-owned problem-solving using IL6S methodologies (RCA, 12-step Kaizen, FI) to eliminate root causes.
• Use DMS routines to track actions, milestones, and effectiveness, ensuring timely closure and sustainable results.
• When quality findings or improvements are identified on one line, evaluate applicability and support extension of learnings across other Cracker and Ingredient Handling lines to prevent recurrence and reduce systemic risk.
• Support deployment, use, and sustainment of Quality Pillar tools, ensuring these tools guide execution, escalation, and decision-making on the floor.
• Own the Quality Matrices work process, including defining standards, governing deployment, and ensuring effective use and sustainment across the bakery.
• Own IQS governance for the bakery, including system setup, user onboarding and training, troubleshooting, and ensuring consistent, effective use to support quality performance management.
• Provide advanced quality leadership during complex quality events, including support for risk assessments, investigations, and disposition decision-making in alignment with established standards.
• Coach on-shift Quality Leads during escalated quality events to ensure consistent application of standards and sound quality risk assessment.
• Ensure quality learnings and improvements identified on one line are evaluated and extended across other applicable lines and Ingredient Handling to reduce systemic risk. Partner with site and line leadership to develop quality culture action plans and monitor progress against actions via DMS routines.
• Reinforce quality culture through consistent floor presence, coaching, and engagement, translating actions into observable behavioral and execution improvements on the line.
• Lead, coach, and develop a Quality Improvement Specialist, including setting clear expectations, providing feedback, supporting development, and ensuring alignment to IL6S ways of working and quality standards.
• Act as a consistent, line-embedded quality partner for Crackers Lines 4, 6, 7 and Ingredient Handling, ensuring alignment between daily execution and longer-term quality improvement priorities.

• Bachelor's Degree in Quality Assurance, Food Science, Biology, Microbiology, Engineering, Operations Management or a related field.
• Minimum 5 years of experience in a food manufacturing environment within Quality, Food Safety, or Process Engineering roles.
• Experience with consumer complaint management, quality losses, and root cause analysis.
• Familiarity with continuous improvement methodologies (IL6S, Lean, Six Sigma) preferred.
• Ability to support operations across shifts as needed.
• Strong understanding of manufacturing processes and equipment behavior.
• Experience leading or supporting quality improvement initiatives in a manufacturing environment.
• Ability to translate quality data and technical information into practical operating standards.
• Demonstrated ability to influence without direct authority.
• Strong collaboration and communication skills.

Listed salary ranges may vary based on experience, qualifications, and local market.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job and the process including interviews and job offers.

The Stefanini Group is a global provider of outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises. Our presence spans the Americas, Europe, Africa, and Asia, with more than four hundred clients across markets including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM Level 5 company with a global presence.