Quality Specialist

Who We Are

As one of the fastest‑growing on‑the‑go drinkware companies in America, we’ve got a reputation for doing great things. Our vision is simple - bring delight to eating and drinking. Delight is different to everyone. Whether it’s the perfect cup of coffee, or a water bottle that helps you crush your workout, our mission is to make it look great, function perfectly and cost less than you’d expect.

Delivering on this promise takes extraordinary efforts and exceptional people. Through our teams’ ingenuity and grit, we’ve created a place where the best ideas win, and they can come from anyone. Our culture combines the scrappy spirit of a startup with the perks of a market leader. We believe the right way to design products starts and ends with two key ingredients: process + people.

Process is the path that takes us from ideas to products that are on brand, on time and on budget. People are the secret sauce that adds ingenuity every step of the way. Together, we navigate each day with optimism, curiosity, a healthy sense of humor and a strong allergy to the word “no.” This desire for better, coupled with a deep understanding of consumers’ daily lives, gets us to meaningful delight.

• Assist in monitoring quality control processes to enhance production efficiency and product quality.
• Support root cause analysis and corrective action processes to resolve quality issues effectively and prevent recurrence.
• Contribute to the ongoing development of supplier quality capabilities and relationships to drive continuous improvement.
• Research and track regulatory, safety, and compliance requirements related to our products, ensuring all processes remain up to date.
• Assist in updating quality procedures to align with changing industry standards and company policies.
• Communicate and help enforce all quality and compliance standards across teams and suppliers.
• Provide quality‑related technical support to cross‑functional teams as needed.
• Help investigate customer complaints and defects, collaborating with internal and external stakeholders to determine root causes and implement corrective actions.
• Monitor supplier performance and track key quality metrics, reporting trends and improvement opportunities.
• Collect, analyze, and summarize quality‑related data, providing insights through reports and dashboards.
• Support the Quality Manager in identifying trends, making recommendations for improvements, and implementing corrective actions.
• Review daily factory inspection reports and determine whether to resolve issues directly or escalate them to the appropriate teams.

• 1+ years in quality assurance or related function in a consumer goods or manufacturing environment.
• Bachelor’s degree in Quality Management, Engineering, Supply Chain, or a related field (or equivalent working experience).
• Strong analytical skills and ability to interpret data for decision‑making.
• Familiarity with quality standards such as ISO, GMP, or other industry‑specific regulations is a plus.
• Excellent communication and collaboration skills to work with internal teams and external suppliers.
• Detail‑oriented with a proactive mindset for identifying and solving problems.
• Ability to embrace transparency and adapt to shifting priorities, while learning from each decision and maintaining focus on progress.

• 15 days Paid Time Off your first year, and an additional day each year thereafter (up to 25 days), as well as company paid sick days, holidays and parental leave options.
• Medical, dental, and vision insurance as well as commuter benefits and additional voluntary benefits.
• Annual bonus payouts for all salaried employees, and up to a 5% 401k match with no vesting period.
• Summer Fridays - from Memorial Day to Labor Day enjoy half days every Friday.

Learn more about life at Leapfrog and our benefits by visiting us at

Leapfrog is currently operating under a hybrid work model, and this position will report on site to our Lincoln Park office at least 2 days per week. Additional ad‑hoc in office days may be required based on business needs. Please do not apply if you are not comfortable with a hybrid work model.

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