Senior Quality Assurance Analyst

SENIOR QUALITY ASSURANCE ANALYST
POSITION SUMMARY

Works collaboratively with the various groups within the Information Technology department and with the business units to ensure that the appropriate level of quality is designed into information technology solutions. Assures QA standards, guidelines and procedures are adhered to. This is a hands‑on manual execution role that is expected to learn Test Automation. Travel may be required up to 10%. Salary Band 7.

• Prepares, documents, executes, analyzes, and presents test cases/plans
• Utilizes relevant QA/QC tools and aids
• Reviews and modifies test cases/plans to meet quality guidelines
• Ensures changes do not impact other systems or interfaces
• Stays updated on IT trends and quality assurance practices
• May assist in vendor software evaluation, conversion planning, migration planning and test estimates

• Understands business requirements and how quality control solutions impact the business

• Communication:
  Communicates with internal customers in non-technical terms. Communicates with applications, architecture and operations teams on issues that are encountered in testing and possible resolutions.
• Developing Others:
  Trains and mentors new and/or less experienced team members in quality related areas
• Teamwork:
  Works with other groups and departments to develop and implement solutions in a timely manner
• Work Quality:
  Reviews test cases/plans to ensure adherence to specifications, quality, and procedural standards
• Performs additional responsibilities as assigned

• Role is limited to assigning work and reviewing work of others, does not conduct performance reviews
• Works under limited supervision, relying on experience and judgement to plan and accomplish assigned goals
• Leads small to medium projects; participates in projects of all sizes

Bachelor’s degree in Computer Science, business, or related field preferred

A minimum of 5 years of relevant information technology experience, with the most recent experience preferably in quality assurance testing.

• In-depth knowledge of relevant information technologies and quality application development
• Experience across full development lifecycle, including reviewing requirements, creating and executing test plans/cases/scripts, and estimating test effort
• Familiarity with current software testing methodologies, approaches, and QA tools
• Strong analytical, problem-solving, organizational, communication, and interpersonal skills
• High attention to detail and ability to multi‑task/manage competing priorities

• Working knowledge of web Methods, API testing, and job scheduling tools (e.g., Appworx)
• Advanced SQL/plSQL skills for database querying and data validation
• Experience leading and planning upgrade/conversion testing
• Strong technical aptitude and troubleshooting abilities
• Experience with Oracle EBS, EDI, Jira/Xray, and test automation

Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity.

USG also provides employees with paid time off and paid holidays.

Since 1902, Chicago-based USG has been a leader in producing innovative, award‑winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today.

EOE including disability/veteran