Quality Control Technician

Job Title:

Quality Control Technician

Job Description

The Quality Control Technician evaluates finished products to ensure they meet established quality standards and product specifications. This role performs analytical testing, monitors production lines for compliance with safety and cleanliness requirements, and supports investigations into product non-conformance and foreign material issues. The technician works closely with production, quality, shipping, and customer service teams to maintain accurate records, address quality concerns promptly, and uphold regulatory and documentation requirements across multiple shifts.

Responsibilities

+ Evaluate finished products for quality and acceptability in accordance with product specifications.

+ Perform all required analyses on products using appropriate quality control analysis equipment.

+ Communicate product quality issues clearly and promptly to production supervisors, production management, quality control leadership, shipping, and customer service staff.

+ Log all analysis test results and batch information in the I-Series (AS400) system and maintain complete and accurate analysis records for documentation compliance.

+ Monitor production line equipment for proper functionality, safety, and cleanliness, and report or help address any issues identified.

+ Check and verify the proper operation of metal detectors (critical control points), magnets, scales, and conduct critical control point (CCP) and Good Manufacturing Practices (GMP) audits.

+ Assist in investigations related to foreign material incidents and product non-conformance, contributing to root cause analysis and corrective actions.

+ Perform batch set-up checks, assist in correcting set-ups when necessary, and document any discrepancies found.

+ Place product on hold when required based on quality findings and release product when appropriate criteria are met.

+ Reject product as necessary and complete rejection forms, including detailed root cause and corrective action documentation.

+ Check allergen clean-out effectiveness as needed to ensure compliance with allergen control requirements.

+ Perform pre-operational (Pre-Op) audits when necessary, such as after equipment has been down for maintenance, to verify readiness for production.

+ Perform production scale checks and calibrate laboratory equipment according to the established calibration schedule.

+ Collect microbiological (micro) samples as needed and place associated products on micro hold when required.

+ Maintain and organize the retain sample area and control sample files to ensure traceability and proper documentation.

+ Follow all Good Manufacturing Practices (GMPs) and safety procedures at all times while working in the facility.

+ Complete special tasks or projects as assigned related to quality control and product safety.

Essential Skills

+ High school diploma or GED with 1-2 years of related work experience.

+ Ability to use quality control analysis equipment effectively and safely.

+ Fluency in spoken and written English to document results and communicate with cross-functional teams.

+ Strong mathematical skills to perform measurements, calculations, and data interpretation.

+ Computer and data processing skills, including the ability to log results and batch information in systems such as I-Series (AS400).

+ Ability to climb ladders to access work platforms as part of equipment checks and audits.

+ Ability to lift up to 50 pounds as needed in a production and laboratory environment.

+ Flexibility to work 2nd shift (2:00 pm - 10:00 pm) with the ability to work 3rd shift (10:00 pm - 6:00 am) as needed.

+ Reliable transportation to support working varying shifts and overtime requirements.

Additional

Skills & Qualifications

+ An associate or bachelor's degree is preferred and may support faster advancement opportunities within quality or related functions.

+ Prior experience in a manufacturing or food production environment is beneficial.

+ Experience conducting CCP and GMP audits is an advantage.

+ Familiarity with allergen control programs and pre-operational inspections is helpful.

+ Strong attention to detail and accuracy in documentation…