Quality Technician

About the Role

Quality Technician – 2nd Shift (South Side Soap Box, Chicago). This key contributor ensures that all products manufactured at the facility meet SC Johnson’s rigorous safety, quality, and compliance standards. The technician performs routine laboratory testing, supports real‑time production decisions, and maintains an organized, audit‑ready environment aligned with ISO 22716 and GMP principles.

• Ensure compliance with GMP, ISO 22716 principles, internal quality standards and adherence to procedures.
• Review incoming COAs and verify that documentation aligns with product specifications, part numbers and PO requirements.
• Communicate quality concerns, test failures or specification deviations to the Quality Manager in a timely manner.
• Support troubleshooting activities by gathering samples, evidence and clear documentation.
• Assist in preparing quality reports, trend summaries and metric KPI updates for shift huddles or weekly quality meetings.
• Participate in supplier‑related quality checks by evaluating incoming materials.
• Perform microbiological‑related tasks, including sampling, handling, coordination of testing and maintaining aseptic techniques to prevent contamination.

• Bachelor’s degree in physical science, chemistry, biology, or a related scientific discipline (or equivalent experience).
• 2–3 years of quality or laboratory experience in a manufacturing, consumer goods, or similar regulated environment.
• Hands‑on experience or working knowledge of microbiological testing, including the ability to work in an aseptic or controlled laboratory environment.
• Strong problem‑solving skills with the capability to troubleshoot issues in real time.
• Fast‑paced production, strong computer skills, and effective communication skills.

• Prior experience in home care, personal care, chemical or consumer packaged goods (CPG) manufacturing environments.
• Working knowledge of ISO 22716, GMP or other regulated quality systems.
• ASQ certification (e.g., CQIA) or equivalent quality related certification or formal training.
• Exposure to auditing activities, internal audits, supplier audits or certifications such as BSI.
• Hands‑on experience working with SAP, Red Zone, Smartsheet, or similar production quality software.
• Background supporting NCR investigation, CAPA activities or supplier quality evaluations.
• Ability to analyze quality data, interpret specifications and COAs, and collaborate across shifts.
• Strong data analysis capability with experience trending quality results or preparing reports.
• Proven ability to work collaboratively across multiple shifts in high‑volume production environments.

Full‑time, 2nd shift position based at South Side Soap Box Chicago Facility. Work schedule aligns with production needs; overtime may be required. Less than 10% travel, primarily for training cross‑site support or supplier visits. On‑site manufacturing role – remote work is not applicable. Physical demands include lifting up to 30 lbs and standing for extended periods during laboratory and production activities.

Role is not eligible for relocation.

• Comprehensive health insurance benefits package.
• Competitive vacation bundle, including 3 care days (volunteer time‑off) per year.
• Generous retirement match and pre‑tax savings options.
• Global ping‑pong tournament and other team events.
• Potential profit sharing, short‑term incentive and/or long‑term incentives based on job level, eligibility and performance.
• Company total rewards package at or above industry levels.
• Expected base salary range: $31.72 – $47.58 USD (adjusted for experience, education and location).

We are committed to ensuring that everyone who works at LSB feels they belong and can bring their authentic selves to work. All qualified applicants are encouraged to apply. SC Johnson is an equal‑opportunity employer, providing accommodations for individuals with disabilities throughout the application process.

SC Johnson and Lifestyle Brands uphold strict safety protocols, require use of PPE in laboratory and production environments, and maintain a culture of continuous improvement and sustainability.