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Sr. Manager, Quality (Supplier & Copacker

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Mark Anthony Group
Full Time position
Listed on 2026-08-19
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist, Quality Engineering, Quality Control - QC Analysts/Managers
Salary/Wage Range or Industry Benchmark: 114000 - 143000 USD Yearly USD 114000.00 143000.00 YEAR
Job Description & How to Apply Below
Position: Sr. Manager, Quality (Supplier & Copacker)
  • Supplier & copacker qualification, onboarding, suspension, & reviews

Mark Anthony Group is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we’ve grown organically from a one-person import wine business into an international drinks company whose hallmarks include a portfolio of luxury wineries and iconic beverage brands, including White Claw® Hard Seltzer, Mike’s Hard Lemonade, and Cayman Jack
.

The Sr. Manager of Supplier & Copacker Quality is responsible for ensuring that all third-party suppliers & external copackers/repackers/storage facilities consistently meet the company’s quality, food safety, & regulatory standards. This role serves as the primary QFS liaison between the organization and external manufacturing partners, driving compliance, continuous improvement, & risk mitigation across the supply chain. They will align supplier quality objectives with the business, foster a culture of accountability & continuous improvement, & mitigate risk throughout the supply chain.

Accountabilities
  • Supplier & copacker qualification, onboarding, suspension, & reviews
  • Manages auditing & compliance to ensure corporate quality standards are met through audit program & routine data review
  • Maintains records of supplier audits, certifications, quality agreements
  • Leads & manages supplier development programs to improve quality, education, & efficiency, enhances VACCP & FSVP program
  • Drives corrective action management across suppliers & copackers with accountability to acceptable CAs at the agreed timeline
  • Performance monitoring through KPI tracking
  • Cross-functional collaboration with critical partners to support risk mitigation & escalation
  • Supports governance & maintains documentation for supplier expectations & QFS policies
  • Supports continuous improvement initiatives, aligning with corporate strategies that streamline routines
  • Consumer complaint investigation & accountability with co-packers
  • Supports release decision for external copacker hold management
  • Tracks NC & supports NCR progress for closure
Key Metrics & Financial Targets
  • RFT – Right the First Time
  • Copacker & Supplier focused KPIs
  • CCs/1M cases
  • COQ (cost of quality)
  • GFSI Compliance
  • Supplier & Copacker Qualifications & Compliance
  • Supplier Scorecards – Quality
  • NC/CA Closure
  • NCR Closure
Own
  • Identify & mitigate quality risks in the supply chain
  • Corporate quality standards for suppliers and copackers
  • Supplier, vendor, & copacker qualifications & monitoring/auditing program
  • CA management for quality events across suppliers, copackers, & vendors
  • Reporting supplier quality performance to senior leadership, effectively communicating expectations & improvement plans internally & externally
Influence
  • Procurement, Logistic, & Distribution supplier strategies, supporting contract negotiations
  • Sourcing decisions based on quality performance
  • Culture of accountability & continuous improvement
  • Copacker QFS improvement
Veto
  • Onboarding of new suppliers & copackers based off audit findings
  • Suspend the use of or eliminate current supplier or vendor from approved list due to audit findings
Critical Stakeholders & Relationships
  • Procurement
  • Operations and Brewing Teams
  • Supply Chain & Logistics
  • Customer experience/ Consumer Affairs
  • Copacker & Supplier partners
  • Corporate & Site Quality
Qualifications, Education & Experience
  • Bachelor’s degree in Food Science, Packaging, Supply Chain, Engineering, or related field
  • 5+ years of experience in QA, Packaging, Warehousing in food/ beverage industry
  • 3+ years of experience in CPG food safety auditing
  • Strong knowledge of food safety regulations, GMPs, packaging standards, & warehousing best practices
  • PCQI for Human Food, Internal Auditor, & Foreign Supplier Verification Program qualifications
Skills Needed To Be Successful
  • Technical & functional skills
  • Leadership & strategic skills
  • Soft skills
  • Highly organized
  • Continuous improvement mindset
  • Ability to be proactive & address risks quickly & effectively
Compensation

Compensation offered…

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