Occupancy Specialist

Job 168856 - Occupancy Specialist
Chicago, IL

Position Summary
:
To manage and coordinate all aspects of agency subsidized properties including tenant relations, billings, files, and inspections

Position Responsibilities

• Responsible for intake including answering inquiries and processing applications in accordance to the HUD/IHDA regulations
• Maintaining active waiting list
• Keeping occupancy at 98%
• Conduct prospect placement interviews, research previous housing, landlord and criminal history
• Screen applicants and complete all paperwork associated with HUD, HOME Program, LIHTC, and IHDA programs
• Responsible for all aspects of move-in/move-out procedures following established guidelines
• Maintain tenant files in accordance with HUD regulations, as well as IHDA regulations when applicable
• Prepare leases and attachments
• Perform Move-in, Annual and Interim Recertification for continued subsidy eligibility
• Verify through 3 rd party, household income, assets and household compositions for continued subsidy and rental determination
• Assist in investigations of alleged unreported income and assets
• Prepare for and participate in all external HUD inspections (REAC/NHC/internal audits/fire marshal, etc.)
• Hold tenant meetings and inspect tenant apartments as needed
• Take resident phone calls, work orders, and complaints
• Maintain good relationships with other agency departments as appropriate (accounting, intermittent programs, etc.)
• Ensure timely rental payments and issue notices and evictions as well as assisting with turnover of vacant units
• Responsible for regulatory compliance, adherence to all pertinent HUD/IHDA, federal, state and local regulations of a HUD 202/811 and Section property
• Review and follow the policies and procedures set forth for Anixter Center and Housing Management
• Maintain communication with the property manager and submit written reports as needed
• Travel between agency facilities as requested
• Maintain EIV records and standards in accordance with HUD regulations

Qualifications: Must be detailed-orientated, organized, possess strong interpersonal skills, professional demeanor, be familiar with HUD, HOME Program and tax credit regulations and be proficient in basic computer skills-hardware and software. Must have strong writing, clerical, and organizational skills.

Additional Expectations:

• COS certificate must be obtained within one year of employment
• Work a flexible schedule; evening hours as required/requested
• Attend all interdepartmental scheduled meetings

Essential

Skills and Experience:

• High School Diploma or equivalent
• Ability to meet agency insurance requirements

Preferred Skills and Experiences:

• One year of experience working with persons with developmental disabilities or mental illness
• Previous multifamily housing experience preferred