Market Research & Insights Senior Associate

Join our Marketing Research team as a Sr. Associate where you will have the opportunity to be creative and resourceful using strong research skills to join our Insights Center of Excellence.

As a Market Research Senior Associate in our Marketing Research team, you will have the opportunity to utilize your broad skillset spanning a range of research methodologies. You will focus on the consumer, manage multiple projects, and interact with various stakeholders. Your role will be crucial in delivering high-quality work in a fast-paced environment. This role provides an excellent opportunity to showcase your project management skills and passion for research and consumer insights.

• Quickly understand the goals and needs of project stakeholders, while centering on the goals and needs of the end-users
• Select and manage research vendors to deliver research on time and on budget
• Manage multiple projects and work streams concurrently
• Synthesize research findings and create relevant, revealing, and inspiring reporting
• Prepare presentation materials for senior management
• Deliver recommendations with confidence and consideration for diverse stakeholders
• Champion the voice of the customer within the business and across functions
• Play an active role, contribute to strategy discussions
• Escalate project issues and risks appropriately, and drive them to resolution by proactively identifying potential obstacles and solutions
• Identify and document best practices, and drive implementation

• 4+ years of experience in market/consumer research
• Independent and self-motivated, able to create structure and direction out of ambiguity
• Experience managing projects, project teams, and working with stakeholders and research vendors to achieve shared objectives
• Strong communication, interpersonal, and project management skills
• Analytical and conceptual thinking; ability to understand systems and processes
• Proactively seeks guidance, clarification and feedback from others
• BA/BS degree required

• Master's degree in Marketing Research or related field
• Experience with Financial Services