UX Researcher - AI Ecosystem

About The Position

AI Ecosystem is a new, centralized AI organization designed to deliver a unified AI solution that seamlessly spans Lenovo Intelligent Devices Group devices and segments. We are a diverse, nimble, fast‑paced team driven by entrepreneurial spirit. Our talented product and development teams combine deep user understanding with collaborative empowerment to create a new era of experiences across wearables, smartphones, tablets, laptops, and cloud services.

As a UX Researcher you will plan and execute research studies that inform product decisions and uncover new opportunities for innovation. This position operates on a hybrid schedule in our downtown Chicago office and is onsite 3 days per week.

• Design and conduct evaluative research studies including user interviews, usability testing, surveys, and field research.
• Manage end‑to‑end research operations: recruit participants, coordinate logistics, and oversee data collection and analysis.
• Advocate for user needs at every stage, ensuring that interfaces are intuitive, accessible, and engaging.
• Lead prototyping, user testing, and data‑driven iteration to continuously enhance product engagement and usability.
• Synthesize research findings into clear, actionable insights and communicate them through reports, presentations, and workshops.
• Collaborate closely with product, design, and engineering teams to inform product decisions and inspire new design directions.
• Support exploratory research initiatives that investigate future user needs and emerging technology opportunities.
• Apply AI tools to enhance research efficiency and uncover deeper insights.
• Create learning experiments to test core assumptions and de‑risk new designs.

• Bachelor's degree in HCI, Psychology, Anthropology, Sociology, Design Research, or related field.
• 1 year of Design Research experience.
• 1 year of Experience using AI tools to enhance user research processes.

• 2+ years of Design Research Experience.
• 2+ years of Experience Hands‑on experience using AI tools to enhance user research processes.
• Working knowledge of UX design principles and ability to contribute meaningfully to design discussions.
• Genuine curiosity about AI, emerging technologies, and their impact on human behavior.
• Strong communication, presentation, and organizational skills with attention to detail.
• Master's degree or above in HCI, Psychology, Anthropology, Sociology, Design Research or related field is a plus.

The base salary budgeted range for this position is $85‑100k. Individuals may also be considered for bonus and/or commission. Lenovo's various benefits can be found on

United States of America – Illinois – Chicago (hybrid schedule; onsite 3 days per week).

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.