Fall​/Technical Writing and Research Intern

Position: 2026-2027 Fall/Spring Technical Writing and Research Intern
Job Description

Chicago Transit Authority is the second largest transit system in the country! Our college internship program offers summer and year-long internships that provide students with valuable work experience, professional development, and mentorship. Students receive exposure to the discipline of the workplace and are guided by subject matter experts who assist them in acquiring the skills, knowledge, and experience needed to perform in today's technically demanding careers.

Interns at CTA work in a range of departments across the authority.

Our internships are project-based; therefore, the skills that we seek vary based on the needs of the projects during each term. All majors are welcome to apply, but please see education experience/requirements for specifics about what disciplines each internship project is seeking.

Internships are part-time (15 hours a week) during the school year.

In this role within the Training and Workforce Development (TWD) department's Learning and Support unit, interns will:

• Audit and maintain a large database of documentation and cross-referenced material

• Gain extensive experience applying research to the CTA technical writing team's current practices

• Experience researching, drafting, writing, reviewing, and publishing documents, such as bulletins and SOPs

Primary work location for this role: CTA Headquarters (567 W. Lake Street, Chicago Illinois 60661)

Qualifications

Educational Experience/Requirements:

• Preferred Major(s):
  Technical Writing;
  English, Professional writing, Library and Information Science

• Preferred Level of
  
  Education:
  
  College Junior or above, Graduate student

• Required enrollment status:
  Full-time (as defined by your academic institution) in a degree program at an accredited college or university in the Chicagoland area

Physical Requirements:

• The demands associated with the normal office environment

• Must be able to comply with office policy to work on-site twice per week

• Light physical activity, including walking outdoors and climbing stairs

• Ability to lift up to 10 lbs.

• Occasional site visits

Knowledge,

Skills and Abilities

:

• Strong Microsoft Office and computer skills

• Strong oral and written communication skills

• Good analytical and critical thinking skills

• Good organizational skills with attention to detail

• Good project management skills

• Strong research skills

• Scientific and technical writing

• Information management

• Experience with archival work

Additional Details

Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

Applicants, if hired,must comply with CTA's residency ordinance.

CTA IS AN EQUAL OPPORTUNITY EMPLOYER

No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve.

CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact  prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.