Principal Associate, Market Research

Capital One is seeking a Principal Associate to join our Brand Insights team. In this role you will provide consumer insights that inform marketing, advertising, and brand building strategies. The ideal candidate will have a proven track record of designing, managing, and presenting primary research, including brand health tracking, creative testing, in-market ad performance, and ad-hoc custom research.

• Lead the design and execution of market research projects, deciding on appropriate research methodologies, drafting research briefs, leading all project logistics and coordination with internal and external partners/vendors
• Lead the analysis and reporting of market research projects, conducting analyses, writing reports, and presenting insights, influencing others through storytelling and impactful insights that drive discussion and business action
• Deliver actionable insights utilizing a variety of brand measurement sources, including brand health trackers, creative/advertising pre-testing, in-market advertising and media effectiveness studies, and ad-hoc custom qualitative and quantitative studies
• Leverage data and insights across a variety of primary, secondary and syndicated sources to bolster insights and recommendations delivered to internal partners
• Provide ongoing consumer research expertise and consultation to internal partners and senior leaders in support of marketing strategy decisions
• Contribute and continually update your knowledge of evidence-based marketing to refine Capital One’s brand strategy and measurement approaches

You want to be an EVIDENCE-BASED MARKETER.

• Your curiosity is endless. There’s always something else to learn
• You’re flexible and not afraid of change—in fact you welcome the challenge
• You share your point of view, but seek out what might be missing and listen
• You have big ideas and know the best ones are driven by proof, persistence and patience
• You’re a storyteller. You simplify the complex and compel your audience to act
• You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you
• You care—about the work, your team and the customers you serve

• Bachelor’s Degree or military experience
• At least 4 years of experience in a primary market research role on either the supplier side or client side, planning, executing, and presenting studies

• 6+ years of experience in a primary market research role on either the supplier side or client side, planning, executing, and presenting studies
• Experience leading research focused on brand health tracking, advertising performance, and creative marketing testing, ideally in the financial services industry
• Experience working with analytical tools (such as Python, R, SAS, SPSS, SQL, Q)

This role requires 10% travel within the North American Region.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

McLean, VA: $120,800 - $137,900 for Principal Associate, Market Research

Richmond, VA: $109,900 - $125,400 for Principal Associate, Market Research

New York, NY: $131,800 - $150,500 for Principal Associate, Market Research

Chicago, IL: $109,900 - $125,400 for Principal Associate, Market Research

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law;
San Francisco, California Police Code Article 49, Sections ;
New York City’s Fair Chance Act;
Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.