Research Quality Analyst

Research Quality Analyst

Chicago;
New York, New York, United States

The world's most sophisticated companies rely on Alpha Sense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, Alpha Sense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content.

The acquisition of Tegus by Alpha Sense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, Alpha Sense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.

Founded in 2011, Alpha Sense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

The Directed Content Team is an integral part of the Expert Insights group, generating thousands of calls each quarter on high-value, strategic content targets — ensuring that the Alpha Sense Expert Transcript Library (ETL) delivers comprehensive coverage to our users. The Directed Content team is responsible for identifying, recruiting, and onboarding the best possible experts from around the world based on the targets and topics we are looking to generate content against — ensuring that the interviews with those experts are of the highest possible quality and relevance.

As the Research Quality Analyst on the Directed Content (DC) team, you will provide quality control across a continuous, high-volume research pipeline. This role uses sampling across the project lifecycle to catch quality issues, identify patterns, and drive improvements to process and AI prompting that raise the overall quality and consistency of DC's research output. You will be a key player in ensuring that our research is accurate, consistent, and valuable to our clients.

This position offers an opportunity to develop expertise in AI-powered research and to contribute to refining workflows that generate trackable, high-quality insights.

• Sample and review research projects at multiple stages — prompt sheets, knowledge bases, and published expert transcripts — to catch quality issues both before and after publication.
• Identify patterns in quality driven by process gaps or issues.
• Test and help deploy process and prompt fixes that address those patterns, so quality review becomes faster and narrower in scope over time.
• Assist in refining and iterating on AI prompts.
• Help develop and maintain QA checklists and documentation, standardizing quality practices.
• Track and analyze quality metrics, reporting on trends, and recommending process improvements.
• Support testing of new AI-driven tools and workflows as they're introduced to Directed Content.

• You have 1–3 years of experience in a role focused on quality assurance, content review, copy editing, research, or data analysis.
• You possess an exceptional eye for detail and a commitment to producing high-quality work.
• You are highly analytical and intellectually curious, with the ability to quickly understand new concepts and identify inconsistencies in data and text.
• You have excellent written and verbal communication skills, with experience editing and proofreading professional documents.
• You are comfortable working collaboratively in a fast-paced, cross-functional environment.
• You have a strong interest in technology and artificial intelligence; experience with AI or large language models is a significant plus.

Base Compensation Range

$62,000 - $77,000 USD

Alpha Sense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling Alpha Sense's commitment to equal employment opportunity. Alpha Sense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor.

This policy applies to every aspect of employment at Alpha Sense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of Alpha Sense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

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