Project Coordinator, Architectural Solutions

Overview

Project Coordinator, Architectural Solutions role s position is located in Chicago or Itasca/Oak Brook office. The Project Coordinator plays a critical support role within the project execution team by providing administrative, logistical, and coordination assistance across multiple functions. They will execute order management requirements for projects as a key collaborator across internal Customer Support team, installers, vendors, and clients.

Henricksen (Itasca, IL) is a full-service contract furniture, flooring, and architectural products dealership specializing in office, healthcare, education, government, senior living, and hospitality spaces. Henricksen is one of the largest privately-owned dealer partners of HNI in the United States. Hourly base pay range: $26.00/hr - $38.00/hr.

• Project Relationship Management:
  Engage and execute work as directed and in alignment with project roles, accountabilities, and core process. Serve as liaison between Account Executive and cross-functional team, including suppliers, installers, general contractors, and end users. Proactively raise questions to support and escalate issues as necessary.
• Order Entry and Management:
  Prepare quotes using specification support software with accurate vendor discounts and markups. Place orders, maintain status reports, obtain required client sign-off verifications, reconcile acknowledgments and vendor invoices, track product to designated location, and coordinate deliveries. Coordinate with Accounting on billing status, supplier waivers, credits, cost adjustments, and invoice discrepancies.
• Logistics and Issue Resolution:
  Support punch management and coordinate service work at project sites.
• Customer Service:
  Maintain professionalism and promote exceptional client experience; communicate transparently with project teams and adapt to project and client needs in line with process and service level expectations.

Education and Experience

Required

• High school diploma or equivalent
• Proficient in Microsoft Office
  365 (Word, Excel, PowerPoint)
• Ability to take direction; detail- and task-oriented with strong organizational and problem-solving skills
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment
• Strong customer service and interpersonal orientation
• Strong verbal and written communication skills

Preferred

• Bachelor's or associate degree in business, sales, design, real estate, construction, or related field
• Experience with IBM Quantum, CAP Quoting, and AS400 software
• Knowledge of construction terminology
• Experience in contract furniture, design, or construction industries
• Exposure to bidding and quoting

Henricksen offers competitive wages based on skills and experience and comprehensive benefits. Henricksen is an Equal Opportunity Employer and is committed to an inclusive culture aligned with our Core Values in all interactions and decisions.

Salary: $26.00 - $38.00/hour;

Employment type:

Full-time;
Seniority level:
Associate.