Regional Director of Retail

A well established, multi state cannabis retailer is seeking a Director of Retail Operations to lead dispensary performance across an assigned region. This leader will be responsible for driving strong store execution, developing high performing teams, and ensuring a consistent, compliant, and customer first experience across all locations.

This role is ideal for a hands on retail operator who thrives in a fast paced, regulated environment and knows how to balance culture, compliance, and commercial performance.

• Regional Retail Leadership
• You will oversee multiple dispensary locations, partnering closely with General Managers to ensure day to day execution, strong sales performance, and operational consistency.
• Performance & Growth
• You will be accountable for sales, profitability, inventory accuracy, and bonus target achievement while identifying opportunities to improve efficiency and customer experience.
• Store Operations & Compliance
• You will set clear operational expectations across dispensaries, continuously improving processes, protocols, and workflows while ensuring all regulatory requirements are met.
• People & Culture
• You will build strong relationships with store leadership, reinforce a safe and inclusive culture, reduce turnover, and support talent development and succession planning.
• Customer & Community Experience
• You will leverage customer feedback and community insights to elevate service standards and drive loyalty across the region.
• Cross Functional Partnership
• You will collaborate with corporate retail leadership, HR, and Talent Acquisition to execute staffing plans, roll out initiatives, and align retail operations with broader company strategy.
• Reporting & Insights
• You will provide regular updates on inventory, sales trends, and store performance, using data to inform decisions and prioritize improvements.

• Multi unit retail leadership experience, ideally in cannabis, hospitality, or highly regulated retail
• At least seven years of experience leading store or district level teams
• Proven ability to coach General Managers and build high performing teams
• Strong operational discipline with a customer centric mindset
• Comfort interpreting financial reports and using performance data to drive results
• Excellent communication and stakeholder management skills
• Ability to handle confidential information with discretion
• Passion for the cannabis industry and serving the adult use and medical cannabis community
• High school diploma or GED required;
  Bachelor’s degree preferred