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Assistant Manager - Marshfield Plaza

Job in Chicago, Cook County, Illinois, 60602, USA
Listing for: The Gap
Full Time position
Listed on 2026-06-14
Job specializations:
  • Retail
    Retail & Store Manager, Retail Sales, Retail Associate/ Customer Service
Job Description & How to Apply Below
About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About the role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals.

Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.

As a Brand Associate, you're an integral part of bringing our brand to life for our customers. You are responsible for creating on trend looks that are uniquely Gap - distinctive, while bringing out each customer's original style. You arean expert in all things fashion and culture. You contribute to a positive, friendly, and inclusive environment that inspires and makes customers feel welcome.

You thrive on driving an exceptional customer experience by strengthening the customer's emotional connection to the brand, engaging authentically and with intent.

What you'll do

* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.

* Recruit, hire and develop highly productive Brand Associate and Expert teams.

* Own assigned area of responsibility.

* Implement action plans to maximize efficiencies and productivity.

* Perform Service Leader duties.

* Ensure consistent execution of standard operating procedures.

* Represent the brand and understand the competition and retail landscape.

* Promote community involvement.

* Leverage omni-channel to deliver a frictionless customer experience.

* Ensure all compliance standards are met.

Who you are

* A current or former retail employee with 1-3 years of retail management experience.

* A high school graduate or equivalent.

* A good communicator with the ability to effectively interact with customers and your team to meet goals.

* Passionate about retail and thrive in a fastpaced environment.

* Driven by metrics to deliver results to meet business goals.

* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.

* Ability to travel as required.

* To be considered for this role, applicants must:

* Be at least 16 years of age.

* Be legally authorized to work in the United States.

* Not require current or future employment visa sponsorship to work in the United States.

* Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.

* Be available to work a flexible schedule based on business needs, including evenings, overnight shifts, weekends, and holidays, with or without reasonable accommodation.

* Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Hourly Range: $18.80 - $25.40

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Old Navy

* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

* One of the most competitive Paid Time Off plans in…
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