Sales Associate Versace Chicago Outlet - IL

Responsibilities

• Be a Brand Ambassador by providing an exceptional client experience.
• Embrace and promote our Retail Excellence Program with our clients and staff alike.
• Meet & exceed sales goal targets (daily, monthly, yearly).
• Meet & exceed targets for client data capture.
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV).
• Maintain client relationships through after sales service, including thank you notes, follow‑up phone calls, and follow‑through of product repair or maintenance.
• Support the team in generating new client relationships while maintaining those that are existing.
• Open and close consignments.
• Process returns and exchanges.
• Communicate effectively and build strong partnerships with clients, peers, and management.
• Develop business‑driving initiatives, contests and events.
• Handle customer repairs and advise clients about the best fit of pieces.

• Minimum of two years’ experience in a retail environment – luxury experience preferred.
• Full understanding of specialty retail, including how to effectively serve clientele.
• Computer skills including operation of a retail point‑of‑sale system, Word, Excel and email.
• Ability to thrive within a high‑paced environment, multi‑tasking with ease while maintaining a balance of daily responsibilities.
• A positive, outgoing, high‑energy personality that is entrepreneurial and sales‑focused.

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. Compensation Range:
Local Minimum Wage up to 27.00 USD.

Versace is an equal employment opportunity employer. Versace’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories.