Part Time Store Supervisor - Southport - Chicago, IL

Looking for a job to get you out of bed?

Casper () believes everyone should sleep better. Casper has a full portfolio of obsessively engineered sleep products—including mattresses, pillows and bedding—designed by the Company’s in‑house design team. In addition to its e-commerce business, Casper has over 40 retail locations across the United States and its products are available at a number of retailers.

We are looking for a naturally charismatic leader with exceptional service and sales acumen to be a Store Supervisor. You will help oversee day‑to‑day operations of the store alongside the Store Manager and Associate Manager. As part of the leadership team, you will lead by example on the sales floor and ensure smooth store operations. You will help benchmark Casper’s offline experience by nurturing a customer‑centric and consultative sales culture.

• Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance
• Help lead and advise associate team on sales floor with goal driven approach
• Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement
• Maintain training standards on the sales floor; ensure the team has both product and systems expertise
• Help find ways to improve store operations and to improve overall customer experience.
• Ensure that the product and promotion schedule is in line with  and help implement any initiatives from Casper HQ
• Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process
• Help Casper reinvent retail by creating unique, optimal retail experiences
• Be a constant ambassador of our core values and mission statement by providing and sharing great customer experiences, new messaging, ideas and feedback

• 1‑2 years experience as a people leader in a retail, sales, customer service or hospitality industry, with at least 3+ years in a customer‑facing role
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through fast‑paced environments
• Deep and demonstrated understanding of service excellence in a consumer environment
• Outstanding communication skills with a knack for building consensus via influence.
• Naturally curious and solves problems with grace and optimism
• Financial management experience preferred
• The desire to work in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration
• Available to work at minimum 2 days a week with weekend availability
• Ability to move boxes weighing up to 150 lbs and be on your feet all day

• Salary as well as monthly bonus potential
• Employee Discount to use on whatever you like! (with a few exceptions)
• Paid Time Off after tenure milestones
• Paid Sick Time
• Incentivized Referral Program

Hourly Base Compensation Range: $19.00-$21.00

Let’s keep it rolling — this job might be right for you. We look forward to learning more about you!