Stockist - Chicago

Maison Polène

Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène's excellence at every organizational level.

Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops.

Join a passionate team dedicated to delivering exceptional customer experiences while helping establish Polène's presence in one of the country's premier luxury shopping destinations.

Be part of the next chapter of the Polène story as we prepare to open our Chicago boutique on Oak Street this winter.

About the Role

As a Stockist, you are a vital member of our boutique team, ensuring that our store reflects the distinctive Polène universe and operates with precision and efficiency. You will be responsible for maintaining accurate inventory, supporting product flow, and partnering closely with the sales team to ensure that every client interaction reflects the excellence of our brand.

This role is essential to the smooth operation of the boutique and contributes directly to delivering a seamless and elevated experience for our high-end, local, and international clientele.

Key Responsibilities
Champion the Polène Experience

• Manage incoming and outgoing product flows: receive deliveries, follow inventory procedures, store merchandise efficiently, and optimize stockroom space.
• Act as a liaison between the sales team and stockroom, delivering requested items to the sales floor or directly to clients in a timely and professional manner.
• Communicate regularly with both supply chain headquarters and the boutique team regarding overstock or stockout situations.
• Maintain the organization, cleanliness, and efficiency of the stockroom and storage areas.
• Support replenishment efforts to ensure product availability and a seamless client experience.

Contribute to Store Performance

• Prepare and manage inter-boutique product transfers while supporting collaboration between boutiques through clear communication and information sharing.
• Organize and participate in regular cycle counts and fiscal inventories; research and resolve inventory discrepancies using company systems.
• Rotate across product categories and storage zones, developing a strong understanding of Polène collections.
• Maintain awareness of personal objectives and proactively propose action plans to support store goals.
• Collaborate with the sales team to ensure optimal product availability for clients.
• Support operational excellence by adhering to inventory procedures and stockroom standards.

What We're Looking For

• Minimum 2 years of experience serving high-end, local, and international clientele in a similar capacity, ideally within luxury retail, premium retail, or leather goods.
• Highly autonomous and adaptable with strong energy, able to handle busy retail environments.
• Deep appreciation for craftsmanship and leather working, expressed with enthusiasm to clients and colleagues.
• Collaborative team player with a supportive mindset.
• Resourceful and composed under pressure, able to adapt quickly to shifting priorities.
• Strong organizational skills and attention to detail.
• Experience with inventory management and stockroom operations preferred.
• Weekend, holiday, and peak-season availability is required.

Compensation & Benefits

• Competitive hourly wage of $21 - $23 per hour, plus bonus incentive.
• Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them.
• Dental and vision insurance with employer contributions.
• 401(k) plan.
• Monthly and quarterly performance bonuses.
• Paid Time Off, including vacation and sick days.
• Employee discount on our full range of leather goods and jewelry.
• Complimentary Class Pass membership to support employee wellness, fitness, and work-life balance.
• Commuter benefits (pre-tax, where applicable).
• Opportunities for career growth within our expanding U.S. retail network.
• A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork.

If you are passionate about luxury retail, operational excellence, and supporting an exceptional client experience, we invite you to join us as we launch Polène's Chicago boutique on Oak Street this winter.

Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law.