Cycling Specialist - Specialized Lincoln Park - Chicago, IL

Job Summary

A critical member of the team, the Cycling Specialist balances a passion for people and excellence in retail.

• Deliver world class rider-service that ensures ongoing sales and high levels of rider satisfaction
• Meeting and making a connection with riders, asking questions, and listening to riders' needs, then giving options and advice on meeting those needs
• Inspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchase process
• Delivering transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way
• Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean and organized
• General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty
• Use company literature/resources and available training to stay current on product features
• Regular, dependable attendance and punctuality

• Passion for cycling and the Specialized brand
• Bike shop experience preferred
• A current or former retail employee with 1+ years of experience preferred
• Excellent communication with the ability to effectively interact with riders and team members
• Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching
• Able to lift at least 50 lbs. or more and use proper lifting skills

• Competitive health care (Medical PPO or HDHP)*
• Dental*
• Vision*
• Health Savings Account (HSA)
• Short and Long Term Disability
• Company sponsored life insurance
• Optional Term Life Insurance
• Optional Critical Illness insurance
• Optional Critical Accident insurance
• Competitive vacation package*
• 401(k) with match
• 8 Weeks paid parental leave
• Paid company holidays
• Employee discounts on all product
• Deep partner retail discounts
• Fitness & Events Reimbursement
• Employee Assistance Program
• Commuter Benefits
  * if applicable in state
• For eligible employees