Assistant Store Manager

Job Summary

This job leads the retail sales team to deliver exceptional customer service and meet sales objectives. It manages store operations, upholds merchandising standards, and optimizes inventory processes. The role also involves coaching staff and leveraging industry insights to drive business success.

• Coaching retail sales associates to meet sales targets and service metrics, fostering a culture of high performance and continuous improvement.
• Facilitating effective onboarding and ongoing development of new hires to ensure an exceptional customer experience.
• Maintaining visual merchandising standards and operational functionality of product demos.
• Partnering with the Store Manager to coordinate staffing, scheduling, and resolve customer escalations efficiently.
• Implementing operational procedures to enhance store efficiency, focusing on inventory control and back‑of‑house organization.
• Leading inventory accuracy efforts through regular cycle counts and adherence to best practices.
• Analyzing performance data to identify sales trends and opportunities for process optimization.
• Providing expert product and service knowledge and staying abreast of industry trends to inform and educate the sales team.
• Maintaining regular, consistent, and punctual attendance, including nights, weekends, variable schedules, and overtime as necessary.
• Performing other duties and responsibilities as assigned.

• Understand and follow our Operating Principles.
• Own the customer experience and provide seamless digital options at every touchpoint.
• Be enthusiastic learners and advocates of our technology, products, and services.
• Win as a team by collaborating and sharing new ideas.
• Participate actively in the Net Promoter System to gather feedback and improve customer experience.
• Drive results and growth while supporting a culture of inclusion.
• Act with integrity for employees, customers, investors, and communities.

• Education:
  
  Bachelor’s Degree (preferred; combinations of coursework and experience considered).
• Certifications:
  
  (if applicable).
• Relevant
  
  Work Experience:
  
  5–7 years in retail sales or related field.
• Skills:
  
  Communication, Customer Experience (CX), Retail Sales Compensation.

Primary Location Pay Range: $18.44 – $30.79 per hour. Targeted Commission: $10.05 per hour. The selected candidate will be offered base pay within this range, contingent on job‑related, non‑discriminatory factors such as experience.

Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.