Retail Sales Associate

Overview

Full-Time Retail Sales Associate to join our Team.

Salary: $16.60 to $19.20 per hour. Earn commission on every transaction; potential to earn UP TO 8% on transactions, which could average an additional $2.23 per hour on top of hourly rate.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate’s actual pay will be based on various factors, such as work location, qualifications, and experience.

• Greets and interacts with customers to develop rapport and provide appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, showing respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Completes the assigned training successfully.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers outside the building or retrieve products stored in exterior storage.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to serve customers and work in a team-oriented environment.
• Ability to multi-task in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Ability to work across multiple locations as needed.
• Flexible retail schedule including weekends and holidays.
• Computer literate; able to operate POS systems and common office machines.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary. Pawnbrokers have the potential to earn 2-8% commission, based on gross profit of personal performance. Details provided during interview.

Note:

This description is not all-inclusive; duties may be changed at any time. Management can assign or reassign duties as needed. An arbitration agreement is required to resolve disputes.

Payrates will not be below applicable local minimum wage requirements.

* Earned Wage Access is a service provided by Net Spend; signup is required; restrictions and fees may apply.

** First Cash 401K program is available to all employees 21 years of age or older.

*** Maximum base pay rate depends on prior experience and applicable skills.

First Cash Holdings, Inc. is an Equal Opportunity Employer. First Cash provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided for qualified individuals with disabilities.