Assistant Store Manager - Ford Mall, Chicago, IL

Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our success.

The primary purpose of the Assistant Store Manager is to assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Assist with the recruitment, selection and training and development of store personnel.
• Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees.
• Assist with expense management and develops strategies that position stores to perform in accordance with the budget.
• Assist Store Manager with monitoring and identifying issues relevant to loss or inconsistencies in the store to ensure store achieves successful goals of shrink that are at or below company plan.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Supports the training of all employees in suggested selling and merchandising techniques.
• Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Assists in the completion of accurate and regular merchandise inventory counts.
• Performs other duties as may be assigned.

Requires a flexible schedule (days, nights, weekends, holidays) and a standard work week not to exceed 40 hours.

• Education and/or experience: minimum of one (1) year in retail management.
• Solid knowledge of business, excellent command of the English language, strong interpersonal skills, poise, tact, diplomacy, strategic thinking, planning and organization, professionalism, analytical ability, critical and creative thinking, project and time management, organizational skills, discretion, confidentiality, independent judgment and compassion.
• Proficient analytical ability to gather and summarize data for reports and solve various administrative problems.
• Proficient knowledge of Microsoft Office products.
• Willingness to work in multiple stores in the assigned district.

• Stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
• Work extended hours during critical project phases.
• Work in a fast-paced, dynamic environment with flexibility.
• Reliable transportation.
• Willing to travel via car, plane or train.

Assistant Manager pay range: $20.05 - $22.05 per hour.

Bonus opportunity if guidelines or criteria are met.

All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, and company-paid time off.

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.