Retail Store Associate, Savage X Fenty; Orland Square Mall - Chicago, IL

Job Description

Savage X Fenty is currently looking for a driven and passionate Retail Store Associate at the Orland Square Mall in Chicago, IL!

As a Retail Store Associate you are tasked with delivering a best‑in‑class service experience in our first IRL locations! In supporting our retail stores you will make a direct impact in creating a fearless, confident and inclusive environment for our Savage X Fenty customers. You are passionate about forming genuine connections and engaging with a diverse array of customers and teammates.

You will be integral in helping to build a forward‑thinking and innovative retail experience for both the store team and the Savage x Fenty customer. Interested? Your future is SAVAGE!

• Elevate the service experience by embodying our values and brand ethos, creating a welcoming culture for a diverse array of customers.
• Actively engage our guests and VIP members, providing an experience centered around body positivity, product knowledge and authenticity.
• Stay well informed and knowledgeable on XTRA VIP Membership model, promotions and benefits.
• Collaborate with Store Leaders and Sales Team to successfully achieve store performance targets.
• Maintain Visual Merchandising standards to support a streamlined customer journey.
• Provide the store leadership team with feedback to continuously improve the customer and team experience.
• Support inventory controls by accurately receiving/​transferring product, joining inventory counts and maintaining an organized back‑of‑house.
• Strive for excellence by actively improving day‑to‑day customer service, visual merchandising and operational standards.
• Meet and exceed individual performance goals.

• 1-2 years in a customer‑facing role with a focus on lingerie and intimates preferred.
• Approach ambiguity and challenges with positivity and a growth mindset.
• Excellent interpersonal communication skills.
• Tech‑savvy or strong comfort with technology as part of daily responsibilities.
• Flexibility with your schedule; work hours based on business needs.
• Self‑directed and highly motivated to take ownership of tasks to ensure solutions.
• Ability to work in a team‑selling environment.
• Position involves constant physical activity—moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours, with occasional stooping, kneeling, crouching and ladder climbing.
• Applicants must be 18 years of age or older.

Savage X Inc. is an equal‑opportunity employer. We recruit, employ, compensate, develop and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status and other protected status as required by applicable law. We champion a vibrant workplace culture that thrives on diversity and does not tolerate discrimination or harassment.

We encourage you to apply regardless of meeting all qualifications and/or requirements.