Inventory Operations Associate; REG

Job Summary

Support Inventory operations at the Harry Potter Chicago store, ensuring accuracy, integrity, and efficiency in inventory management, product customization, and merchandising while delivering excellent customer service.

• Follow guidance from the Assistant Store Manager (ASM) and Lead; work effectively with associates to maintain high standards of service and efficiency.
• Participate in training sessions and apply brand and product knowledge to daily tasks.
• Adhere to store dress code, punctuality, and brand standards for all inventory operation areas.
• Assist with daily opening and closing procedures; maintain a clean, safe environment following safety guidelines.
• Support inventory management tasks including cycle counts, inventory adjustments, stock placements, and transfers, and help replenish inventory as needed.
• Assist with customization of products using personalization machines and ensure personalization orders are accurate and processed on time.
• Collaborate with visual teams to maintain and set up planograms.
• Contribute to achieving daily sales goals by engaging customers and supporting sales initiatives, focusing on improving Units Per Transaction (UPT) and Average Price Transaction (APT).
• Support the ASM and Lead in resolving guest issues to ensure satisfaction and adherence to service standards.
• Prioritize customer engagement throughout the store.

• Good understanding of business and financial concepts and demonstrated ability to lead a team to drive results.
• Established time management, prioritization, and organizational skills.
• Strong communication skills and a positive attitude.
• Proficiency with Word, Excel, and PowerPoint.
• Open availability for a flexible schedule, including overnight, evenings, holidays, and weekend shifts.

$19 per hour.

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds, and experiences. Being an equal opportunity employer, we consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, or any other protected status. If you are a qualified candidate with a disability and require adjustments or accommodations during the application or recruitment process, please visit our accessibility page for instructions to submit your request.