Sales Supervisor, Michigan Avenue

Sales Supervisor, Michigan Avenue (Full Time)

Full Time Michigan Avenue, Chicago, IL, US

2 days ago Requisition

Salary Range: $21.00 To $25.00 Hourly

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.

At this time, we’re on the lookout for a Sales Supervisor who will be working with Michael from our Chicago store.

• Motivate, coach, and develop store teams to exceed KPIs, sales targets, and results
• Accountable for the day-to-day running of the store, including supporting team members, deployment, and training, responding to emails and phone calls, cashing up, security processes, opening and closing of the store
• Takes initiative to increase selling skills amongst the team
• Deliver and drive your team to ensure CT’s customer service expectation by ensuring expert product knowledge, ensuring you and the team are up to date with the latest store ranges and promotions
• Utilize and encourage colleagues to use all store, business and staff training tools, including commercial reports, VM directives and tools to support the delivery and consistency in visual and store standard

Customer Service experience is essential, preferably in a premium retail environment. Your personality and enthusiasm, combined with your experience will make you a person who is fun to work with, taking pride in appearance, and always with a driven, can-do attitude. Previous retail leadership experience is required, but this can be from any type of retail. Full training is provided to help you understand our brand, product, and customer.

CT is a privately-owned business, so we’re not a big corporate-style place to work. Our senior leaders are transparent and approachable, and we welcome ideas to make this a great place to work. We value our people whilst being product and customer obsessed. We offer excellent benefits, these include:

• Quarterly bonus based on team sales performance
• Uniform allowance from day one – from top to toe in Charles Tyrwhitt!
• 401K with 5% company match
• Vision/dental/medical insurances for self and family with company contribution
• PTO (combining Sick and Vacation)
• Pay Activ partnership: get wages already earned before payday!
• Flexible Spending Account
• Employee Assistance Program

* This role requires work authorization to work in person within the United States*