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Retail Store Associate, Savage X Fenty; Orland Square Mall - Chicago, IL

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Savage X, Inc.
Full Time position
Listed on 2026-08-30
Job specializations:
  • Retail
    Retail Sales, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 15 - 25 USD Hourly USD 15.00 25.00 HOUR
Job Description & How to Apply Below
Position: Retail Store Associate, Savage X Fenty (Orland Square Mall - Chicago, IL)

Savage X Fenty is currently looking for a driven and passionate Retail Store Associate at the Orland Square Mall in Chicago, IL!

How Do You Fit In?

As a Retail Store Associate you are tasked with delivering a best-in-class service experience in our first IRL locations! In supporting our retail stores you will make a direct impact in creating a fearless, confident and inclusive environment for our Savage X Fenty customers. You are passionate about forming genuine connections and engaging with a diverse array of customers and teammates.

You will be integral in helping to build a forward-thinking and innovative retail experience for both the store team and the Savage x Fenty customer. Interested? Your future is SAVAGE!

Responsibilities:
  • Elevate the service experience by embodying our values and brand ethos resulting in a culture that is welcoming to a diverse array of customers.
  • Actively engage our guests and VIP members by providing an experience centered around body positivity, product knowledge and authenticity.
  • Stay well informed and knowledgeable on XTRA VIP Membership model, promotions and benefits.
  • Collaborate with Store Leaders and Sales Team to successfully achieve store performance targets.
  • Maintain Visual Merchandising standards to support a streamlined customer journey.
  • Engage in providing store leadership team with feedback to continuously improve the customer and team experience.
  • Support inventory controls by accurately receiving/transferring product, joining inventory counts and maintaining an organized back of house.
  • Strive for excellence by actively improving upon day-to-day customer service, visual merchandising, and operational standards.
  • Meet and exceed individual performance goals.
Required Skills:
  • 1-2 years in customer facing role with a focus on lingerie and intimates a plus.
  • Approach ambiguity and challenges with positivity and a growth mindset.
  • Excellent interpersonal communication skills.
  • Tech-savvy or strong comfort around technology as component of daily responsibilities.
  • Flexibility with your schedule. Your work hours will be based on business needs.
  • Self-directed and highly motivated to take ownership of tasks to ensure solutions.
  • Ability to work in team selling environment.
  • This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
  • Flexibility with your schedule. Open to working evenings, weekends and Holidays. Your work hours will be based on business needs.
  • Applicants must be 18 years of age or older.

Savage X Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Savage X Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment.

We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Savage X Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.

We encourage you to apply regardless of meeting all qualifications and/or requirements.

About Savage X Fenty

Savage X Fenty celebrates fearlessness, confidence and inclusivity. In partnership with a team assembled from the industry’s elite, the label has disrupted and redefined the marketplace with its accessible price point and extensive assortment of lingerie. Rihanna approaches Savage X with the same mentality she does all her projects—to make something new and fresh that everyone can relate to and feel confident in.

“We want to make people look good and feel good.” –Rihanna

  • Fast Company Most Innovative Style Company 2020
  • Emmy Nominated, Savage X Fenty Show Vol. 1 2020
  • Emmy Nominated, Savage X Fenty Show Vol. 2 2021
  • Time
    100 Most Influential Company 2021
  • Winner of 3 Webby Awards for #Savage Not Sorry  campaign 2021
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Position Requirements
10+ Years work experience
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