Field Visual Operations Manager

AKIRA Field Visual Operations Manager

In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United States, as well as a thriving eCommerce business (). AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand.

AKIRA's culture has one very large, distinct difference from other high fashion competitors:
Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company.

As a Field Visual Manager, you are a working leader — personally executing merchandising across multiple store locations while developing the Visual Merchandisers, Operations Managers, and Visual Operations Managers you work alongside. This role seamlessly integrates creativity with strategy: you'll analyze sales data, design compelling displays, and craft visual narratives that resonate with customers and drive results, while building the capability of the teams who sustain those standards between your visits.

Success in this role demands a balance of artistic vision and data-driven decision-making, strong individual contribution, and the leadership presence to coach and develop others in real time on the sales floor.

• Independently prioritize in-store merchandising tasks each day by assessing aesthetic needs and analyzing and incorporating weekly selling data
• Effectively execute all in-store merchandising tasks according to company guidelines, including but not limited to: floor layout adjustments, floor moves, rack merchandising, table displays, wall displays, accessory displays, sales floor and window mannequin styling, promotional displays, etc.
• Work with and through Visual Merchandisers and Visual Operations Managers to build skill sets, solve problems, and drive store improvement — coaching in real time on the floor while personally executing alongside the team
• Communicate regularly with store management staff to ensure merchandising is meeting the needs of the business and aiding in sales
• Partner with the leadership team to ensure standards are being kept up throughout the store, and teach and participate in all tasks. Complete various cleaning tasks when changing displays (waxing racks, dusting tables, adjusting lighting after floor moves, etc.)
• Identify gaps in visual and operational execution across locations, develop solutions on the spot, and partner with store leadership to implement and sustain improvements
• Look for opportunities to innovate and improve current visual and operational processes — testing better approaches in-store and sharing what works across locations
• Complete daily and weekly visual and operations evaluations. Summarizing the merchandising tasks and looking forward to what's next to drive the business forward
• Elevate the customer experience not only through the store environment visually, but also by supporting sales. Ensure customers are being delivered the AKIRA styling experience by connecting customers to stylists and supporting in running the floor, cash wrap, and fitting rooms to minimize wait times and get them in and out with a smile on their face
• Support the Leadership team by participating in all functions of the business, including talent recruitment & performance management

• Must be able to travel regularly between store locations across an assigned group of stores
• 10 years of visual merchandising experience, OR 5 years of multi-unit visual merchandising experience
• Proven…