Experience Associate; Part-Time

CREATIVITY IS OUR SUPERPOWER.It'sour heritage andit'salso our future. Because wedon'tjust make toys. We create innovative products and experiences that inspire fans, entertainaudiencesand develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers

Don'tmeet every single requirement?

At Mattel we are dedicated to building a diverse and inclusive workplace, so ifyou'reexcited about thisrolebut yourpast experiencedoesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration,and Execution from all who are a part of this division. Our in-store experiences range depending on location from Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties/Celebrations to name a few.

Expect a dynamic and fast-paced role where you get to make decisions thatimpactthe team as well as our customers.

The Experience Associate (Doll Hair Stylist) islocatedat the AG Retail Flagship Chicago location and reports directly to the Assistant Salon Manager. This position is responsible for delivering friendly and informative salon services,as well asthe flexibility to adapt to changing business needs.

• Approach, acknowledge, andassistcustomers promptly.
• Execute styles for dolls successfully according to company standards anddemonstrateproper doll hair care and doll skin care techniques.
• Perform ear piercing services for girls and dolls.
• Training and certification will be provided to perform ear piercing services. Trained associates will follow ear piercing procedure checklist, complete waivers, and review After Care procedures with guests.
• Conduct inventory of salon supplies and stock salon area and communicate replenishment needs when needed.
• Participate in Salon events including Doll Hair and Manicure Day events, hair demos, and private birthday parties.
• Assistin other areas of the store as needed.
• Share product knowledge, answer questions, and suggestive upsell other Salon services and complementary products.
• Share information on store events, promotions, and activities with customers.
• Collaborate with co-workers to create a positive work environment andassistin training new associates.

• Must be willing toworka flexible retail schedule, including days, nights, and weekends.
• Must be willing to perform girl ear piercing services.
• Sales experience in the specialty retail or service industry preferred.
• Experience styling hair,especially fordolls, preferred.
• Experience working with childrenpreferred.

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate:
  
  Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is ourprocessand our collective capabilitiesisour superpower.
• We innovate:
  
  At Mattel we always aim to find new and better ways to create innovative products and…