Account Manager

Overview

POSITION SUMMARY: The Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territory. Additionally, the Account Manager is required to increase the level of penetration in the existing customer base by selling the full suite of Republic Services products.

• Effectively maintains and retains existing customers by building long-term relationships and customer loyalty.
• Develops and maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers.
• Performs contractual re-signs on existing customers to extend the customer relationship and increase customer profitability where appropriate.
• Responds to all cancellation requests in alignment with the established escalation policy.
• Proactively communicates with or responds to customers in support of company pricing initiatives.
• Utilizes Salesforce on a daily basis, scheduling and documenting all activities such as calls, meetings, and proposals.
• Responsible for capturing customer emails, minimizing rate restrictions and customer credits.
• Increases customer penetration by selling the full suite of Republic Services products.
• Regularly meets with the Sales Manager to review weekly customer retention and relationship activities, progress versus goals, and status of key customer relationships.
• Partners with the operations team, when needed, to address customer services issues.
• Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities.
• Performs other job-related duties as assigned or apparent.

• Waste or transportation industry experience.

• Minimum of 1 year of relevant sales experience. (Required)
• Valid driver’s license. (Required)

The pay range for this position is $62,100.00 to $85,350.00, which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired.

Bonus - Legacy Target Total Cash, 0.00 USD Annual Bonus - Sales Commission Plan Target, 30% Annual

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with recycling, waste, special waste, hazardous waste and field services. Our commitment s to circularity and decarbonization support our vision to partner with customers to create a more sustainable world.

Our values guide our daily actions:
Safe, Committed to Serve, Environmentally Responsible, Driven, and Human-Centered.