Sales Engineer

The role of the Sales Engineer is to assist the Sales team in reaching the revenue goal by providing quality pre‑sales technical support and presentations focused on articulating value to the prospective buyer. Represent NETSCOUT Systems as the product solution specialist with the ability to cross between network resilience and security solutions, and work to insure the best possible technical solution with the information provided.

This position will be responsible for selling both Network Observability and Application Resiliency solutions

This individual will report to the Regional Director and will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process.

Sales Engineers and their Account Managers will be placed in situations to uncover and develop new areas of business and relationships for NETSCOUT Systems.

• The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.
• Investigate the prospect’s needs and assist in developing a strategy to win business
• Assist the Sales Teams in making tactical decisions regarding the sale.
• Identify compelling events or specific business problems and offer attractive solutions to the client.
• Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group.
• Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects.
• The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.
• Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using Web Ex or Zoom, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, integrators, etc.
• Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs.
• Adapt to new situations and opportunities that may include multiple product integrations on a common customer network
• Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory, carrying a laptop.
• Strong ability to differentiate the products from competitors – an expert in competitor’s product and how to differentiate against them
• Very strong presentation skills – Charismatic presenter that can present compelling views of our products specific to the customer’s needs. The desired candidate will demonstrate the ability to provide product presentations and demos and adapt their presentation on the fly as they are discovering the prospects needs.
• Top level technical skills
• Shows the initiative to research the recent market trends and presents how our solution can help customers in these new areas
• Shows leadership skills in terms of contributing to the sales strategy from a solution requirements standpoint – strong contributor to the sales strategy.
• Develops own relationships in key accounts and is a strong contributor to overall account relationships
• Makes contributions to new product direction through making suggestions to the PM/Engineering Teams.
• Team Player that likes to contribute their expertise across the region and to other sales teams in addition to performing their day to day duties.

• Bachelor’s degree in computer science or software engineering or equivalent
• Minimum 3 years as a pre‑sales engineer, 7 plus years as Network…