Sales - Chicago

Future Opportunities - Sales - Chicago

Join to apply for the Future Opportunities - Sales - Chicago role at Pager Duty
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Pager Duty, Inc. (NYSE:

PD) is a global leader in digital operations management. Trusted by nearly half of the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, Pager Duty is essential for delivering always‑on digital experiences to modern businesses.

At Pager Duty, you will tackle complex problems, collaborate with ambitious people, and help build a more equitable world—all in a flexible, award‑winning workplace.

• Value Selling – Focus on demonstrating the unique value our products and services bring to both new and existing customers, addressing specific needs and challenges that drive their business forward.
• Account Expansion & Acquisition – Balance your time between growing existing accounts and prospecting for new business. Identify new revenue opportunities within current accounts while developing and executing strategies to win new accounts, including crafting tailored outreach to key decision‑makers.
• Strategic Account Development – Develop and execute strategic plans to expand accounts and identify new high‑potential opportunities. Stay aligned with customer objectives and business needs while leveraging competitive intelligence and industry trends.
• Sales Effectiveness – Establish and maintain strong, authentic relationships with both new and existing clients. Negotiate positive outcomes, ensuring mutual success with current accounts while securing new deals with prospective clients.
• Executive Engagement – Conduct high‑level conversations with senior executives (VP+) to uncover strategic needs and align our solutions to their business challenges. Lead discussions around both new sales opportunities and expansions within existing accounts.
• Sales Execution – Ensure thorough and accurate pipeline management, with careful preparation for meetings and presentations. Follow up on commitments and agreements to contribute to the long‑term strategic success of both the customer and Pager Duty.
• Prospecting & New Business Development – Utilize marketing, alliances, and BDR programs to uncover new logo opportunities. Proactively qualify prospects, develop strategies to win new business, and create plans to convert leads into customers.
• Planning & Forecasting – Map out territory and account strategies, working with internal resources to develop an effective sales approach. Use historical data and market insights to provide accurate and actionable forecasts.

We encourage you to submit your resume even if you don’t meet every requirement. We value potential and consider each candidate’s full professional story. Whether you’re exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time, sign up for job alerts!

Candidates must reside in an eligible location. We cannot employ candidates residing in the following regions:

• Australia:
  Northern Territory, Queensland, South Australia, Tasmania, Western Australia
• Canada:
  Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
• United States:
  Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming

Our total rewards approach is competitive with industry standards and aligned with local laws and regulations.

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Delta Culture Wellness Days & Hibernation Duty – company‑wide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non‑pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company‑wide hack weeks
• Mental wellness programs
• Eligibility may vary by role, region, and tenure

Pager Duty, Inc. (NYSE:

PD) is a global leader in digital…