Retail: Account Manager Associate Onsite Chicago, IL

Remote Work:
No

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.

Come make an impact every day at Zebra.

Come join our newly created Inside Sales Hub and be part of Zebra’s strategy to support our Enterprise end-users by selling our core offerings across verticals. We are hiring for multiple openings to build out this inside sales team with a target training date of April 2026.

Inside Account Managers (IAMs) are responsible for named customer accounts and quota ownership. IAMs are responsible for hunting, prospecting, managing the end-to-end sales cycle and closing business from our Regional Inside Sales Hub. This is an office-based (Hub) role with dedicated engagement with customers via phone, email, or other virtual channels to manage customer accounts and relationships across customer personas. Little to no outside travel is expected.

Perks Zebra offers great perks such as Summer Fridays, Volunteer Time Off, and other benefits. Zebra has been recognized and won multiple awards for both our products and culture.

This role is onsite in our Chicago office (located across the street from the Metra train station) 5 days per week.

Responsibilities:

• Manages a target account list of customers across a vertical and/or territories, focusing on driving sales across Zebra product portfolio under the direction of managers as they develop into the role.
• Accountable for the end-to-end sales cycle from prospecting, qualifying, and closing business to achieve sales quota.
• Establishes and maintains strong relationships with key decision-makers and personas within client organizations.
• Leverages Zebra Sales Plays to proposition Zebra products and solutions, working with the right personas to support customer outcomes.
• Develop and maintain a pipeline of prospective clients and opportunities, using CRM tools to track activity and manage sales forecasts.
• Leverage CRM tools and data insights to inform sales activities and management reporting.
• Work within a collaborative work environment among other team members.
• Share insights and feedback with team members to improve sales strategies and processes (including Sales Plays).
• Stay informed about industry trends, competitive landscape, and product developments.
• Develop knowledge on company products and services to effectively address customer needs.
• Implement feedback and coaching to improve sales techniques and outcomes.

Minimum Requirements:

• Bachelor’s or equivalent experience
• Direct B2B sales experience, quota carrying sales experience (0+ years)
• Must reside in the US and be able to work out of Zebra’s downtown Chicago office 5 days per week
• Must be able to start in April 2026

Preferred:

• 6+ months experience in a full sales cycle management role selling to customers in Retail - a strong differentiator
• Strong hunter mentality with a focus on driving new business growth and achieving sales targets
• Experience selling technology-related offerings highly desired
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook) and CRM software
• Proven ability to meet and exceed sales targets and close sales opportunities
• Business acumen and deep understanding of business sales processes; requires basic technical product knowledge
• Strong communication skills, self-starter with strong work ethic
• Resilient when faced with challenges
• Disciplined, coachable, with high emotional intelligence

This position is eligible for commissions based on the terms of the Sales Incentive Plan. Total…