Carrier Account Manager - Entry Level - On-site

Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.

About The Role:

Our Carrier Account Managers focus on building relationships with our #1 customer
-our carriers. They negotiate rates and terms of freight movement to provide excellent customer service to grow the business. A Carrier Account Manager utilizes discretion and good judgment to manage and troubleshoot all aspects of freight movement.

• BUSINESS DEVELOPMENT:
  You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client’s needs while establishing essential relationships.
• CUSTOMER GROWTH:
  Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities.
• RELATIONSHIPS:
  Develop and grow carrier relationships through lead generation, cold-calling, and referrals.
• FREIGHT OPERATIONS:
  Effectively analyze carriers and freight market to best meet our customers’ freight needs.
• RESULTS:
  Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met.
• COMMUNICATION:
  Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries.

Qualifications:

• 0-2+ years of Sales and Customer Service experience strongly preferred.
• Knowledge in the logistics industry preferred.

Skills:

• Ability to thrive in a fast-paced environment and meet performance metrics.
• Entrepreneurial and competitive spirit, passion, self-motivation.
• Organization and attention to detail.
• Adaptability, multi-tasking ability, sense of urgency.
• Confident decision-making skills, problem-solving ability, and issue resolution skills.

* This opportunity and direct referral are intended for Evans Scholars and members of the WGA/ESF network.

Apply through Spot's online application (see locations below).Once you apply, please email your resume and preferred location toDan Puglisi (ESF Sr. Director, Career Services) for a direct referral.