Customer Sales Manager - Alternate Channels

Overview

Here at Kraft Heinz, our Sales function lives out our values of We Own It and We Are Consumer First every day, with the ultimate ambition to be the Most Indispensable Partner to our Customers.

This Customer Sales Manager (CSM) position embodies that ambition, as you will own and be responsible for the total KHC portfolio selling execution across our Drug Store customers as a vital member of the Alternate Channels Customer Business Team (CBT). The CSM role serves as the liaison between Kraft Heinz and the Drug Store customers, leading all selling activities and driving efforts tied to improving our gross margin and market share.

The CSM aims to deliver revenue and share objectives, pursue business strategies to drive growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

• Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and impact positive business growth
• Achieve New Item Authorization goals, Distribution goals, and Base Business Objectives Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
• Lead implementation of Space Management Projects
• Achieve promotional revenue objectives by tactic, price point, driving period and selling events while effectively implementing Kraft Heinz pricing strategies for owned categories
• Work with Retail Team to effectively manage retail execution of all assigned category objectives
• Maintain files and business documentation to thoroughly detail business transactions

• Proven and tested experience in customer management, account management, and/or retail sales management for a CPG company
• Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
• Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities
• Polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
• Proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc.
• Strong analytical skills; ability to use syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influencing the customer to achieve category objectives
• Willingness to travel 10-20% out of the area as needed

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’s strategy and values.

New Hire Base Salary Range
$ - $

Bonus This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

Benefits Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, with plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example

• Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Employee's Home - Geo

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact  for assistance.