Field Service Representative
Listed on 2026-02-28
-
Sales
Automotive Sales, Business Development, Client Relationship Manager
Overview
Akkodis is seeking a Field Service Representative for a contract role with a client in Chicago, IL.
Duration: 10 + months
Location - Chicago Area, traveling to different States like: MI, IN, IL, MO, WI, MN, IA, ND, SD, NE, WY, MT, . (Onsite)
Pay Range: $75 - $80/hr on W2 (The rate may be negotiable based on experience, education, geographic location, and other factors.)
Years of Experience: 5+ years of experience in a relevant role within the automotive or wholesale industry is required.
Education: Bachelor's Degree
• Master's Degree in Business Management or Marketing
Skills: General skills needed to perform the job
- Communication skills - interpersonal, presentation and written
- Ability to integrate people and system processes
- Influencing and negotiation skills
Required
- Experience in wholesale parts sales
- Understanding of the US automotive aftermarket
- Experience in directing sales through multiple channels
- Knowledge of the Aftermarket or OEM sales and supply environment
- Wholesale (Field) automotive experience
- Proficient in current Dealer DMS systems data and Office applications.
Work Flexibility: Physical requirements, travel requirements, work schedule, etc.
- Must be willing to travel up to 95%. Travel within set regional areas within the US.
The Wholesale Account Specialist plays a crucial role in expanding the network and enhancing the relationships between independent repair facilities and Volkswagen and Audi Dealers. This position focuses on three main areas: identifying and contacting new shop accounts, promoting the adoption of key software tools, and engaging Dealers in program initiatives. Target accounts include mechanical independent repair facilities and collision body shops, with the goal of integrating these shops with VW and Audi Dealers.
The specialists' efforts will drive the adoption key electronic parts ordering (EPO) platforms - Collision Link, OPS, CCC, and Repair Link, streamlining the parts ordering process and enhancing collaboration between Dealers and shops. Additionally, the role involves coaching Dealers to optimize software order response times and improve conversion rates.
Actively visit independent body and mechanical repair shops to form parts ordering relationships with VW and Audi Dealers.
Identify and connect with the shop personnel responsible for parts ordering to ensure smooth communication and relationship-building.
Facilitate live introductions between new shop customers and dealership Parts Managers and wholesale teams to build and improve direct relationships.
Work with dealership wholesale teams to confirm and manage live customer orders through the relevant software.
Regularly update customer profiles in the Wholesale CRM system to enhance email capture rates and improve the effectiveness of marketing campaigns.
Meticulously document all account visits and interactions in the Dealer CRM database to assist with Dealer account maintenance and ROI tracking.
Identify non-users of Collision Link, OPS, CCC, or Repair Link EPO platforms to target adoption initiatives.
Collaboration:
Persuade independent shops to collaborate with local authorized VW and Audi Dealerships by highlighting the features and benefits of the ordering platforms.
Offer hands-on support to independent shops, assisting with EPO platform sign-up, installation, integration, and usage, as well as guiding them through the parts ordering process.
Actively manage and escalate any issues shops encounter with platform providers, ensuring they receive timely and effective support.
Liaise with Wholesale Parts Specialist for each Dealer contact.
Participate in market kickoff events for shop visits, working closely with Dealers to introduce new accounts and platform adoption plans.
Develop and share detailed shop contact target plans and schedules for new account outreach and software adoption with Dealers and VWGoA…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).