Account Manager

Overview

We have an exciting opportunity to add an Account Manager to the team. The Account Manager is a day‑to‑day client contact point and an agency team catalyst for business‑building work. The Account Manager develops a deep understanding of the client’s business, fosters a tight partnership with Account Directors, client contacts and cross‑functional agency teams. They execute work flawlessly from start to finish.

The right candidate will be a goal‑oriented, proactive problem solver with highly developed communication and active listening skills.

• Manage development and presentation of work from start to finish, including brief approval, kickoff, client and legal reviews, and approvals
• Manage regular client communication touch points, including status reports, calls, video chats and email engagements
• Author briefs based on planned campaigns, client input and business needs
• Define key project milestones and actively monitor project progress to ensure on‑time, on‑budget and on‑brief delivery
• Identify growth opportunities strategically on key accounts and proactively help clients develop new solutions to their business challenges
• Maintain up‑to‑date account business plans and organize all project files within Google Team Drives structure
• Handle detail‑oriented delivery of assets across paid, earned and owned

• Bachelor’s degree in advertising, communications or a related field
• Minimum of two years of experience in an account management role, preferably at an agency
• Proven ability to foster relationships with clients and internal organizational partners
• Understanding of general agency processes and operations
• Ability to collaborate with account management peers and cross‑functional departments
• Excellent written and oral communication skills
• Experience with multimedia and digital marketing, including web development, social and display
• Power user of email, text, video conferencing, presentation software and standard business software with superior organizational skills

$60-75K

• Flexible work environment
• A casual and creative atmosphere
• Unlimited time off
• Paid sabbatical
• Parental leave
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with a company match