Senior Group Sales Manager

Senior Group Sales Manager – Park Hyatt Chicago

Serve as a strategic revenue leader and trusted brand ambassador for Park Hyatt Chicago. This senior‑level individual contributor role requires a luxury sales professional who excels at driving group revenue, cultivating long‑term relationships, and representing an iconic brand with confidence, integrity, and sophistication.

• Drive strategic group revenue performance by developing and executing comprehensive sales plans aligned with Park Hyatt Chicago’s business objectives and luxury brand positioning, consistently meeting or exceeding assigned revenue goals.
• Identify, qualify, and convert new group business while owning and growing a portfolio of key group accounts through targeted prospecting, strategic networking, industry engagement, and relationship‑driven outreach that fosters long‑term partnerships and customer loyalty.
• Lead the full group sales lifecycle by preparing, negotiating, and executing complex contracts that optimize occupancy, rate, and total revenue, ensuring alignment with the hotel’s overall business plan.
• Collaborate cross‑functionally with the Director of Sales, Events & Marketing, Director of Revenue Management, and hotel operations to align pricing strategies, respond to market conditions, and ensure accurate turnover and seamless execution of group programs and events.
• Serve as a senior brand ambassador and client experience leader by delivering refined, personalized service at every touchpoint; creating compelling proposals and presentations; and hosting site visits, hotel tours, FAMs, trade shows, client entertainment, and industry events.
• Provide sales team leadership and mentorship by serving as a senior resource and role model, participating in and leading sales meetings and presentations as appropriate, and supporting onboarding and development through knowledge‑sharing and best‑practice guidance.

• Minimum of 8 years of hotel group sales experience, preferably within upscale or luxury hotel environments.
• Demonstrated success managing complex group accounts and exceeding revenue goals.
• Exceptional prospecting, negotiation, and relationship‑building skills.
• Strong understanding of revenue management principles and ability to craft financially sound, strategic group sales proposals.
• Strategic, dynamic thinker able to work independently and lead initiatives with minimal oversight.
• Proven ability to lead by influence, mentor peers, and positively impact team performance without direct supervisory responsibility.
• Highly polished communicator with excellent verbal, written, and presentation skills.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast‑paced environment.
• Service‑driven mindset with a passion for luxury hospitality and exceeding guest expectations.
• Proficiency in general computer applications; experience with Envision Sales and other Hyatt systems preferred.
• Bachelor’s degree in hospitality, business management, or related field preferred.
• Willingness and ability to travel for trade shows, conferences, and client development opportunities.

Base salary ranges from $76,000 to $95,200
, commensurate with experience.

• Health Insurance Eligibility – available after 30 days of employment.
• 401(k) Eligibility – available after 30 days of employment.
• 401(k) Matching Contribution – eligible after 1 year of employment (limited match).
• Monthly Fitness Membership Reimbursement – available up to a specified limit.
• Qualified Parking & Transportation Tax Exemption – subject to eligibility.
• Paid Time Off & Holidays – provided according to company policy.

• Discounted colleague rate room nights – available based on room availability.
• Complimentary room nights – offered based on availability.
• Complimentary meals – available in the colleague dining room.
• On‑site bike rack – provided for colleague use.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.