Guest Service Associate - Sales & Guest Experience

Job Details

Location:

4112 S Pulaski Rd - Chicago, IL 60632

Salary Range: $15.00 - $16.50 Hourly

Full‑Time & Part‑Time

Hourly + Sales Bonuses

Work Location:

In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales‑driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

• Greet guests and create a welcoming, high‑energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Availability to work evenings and weekends
• Free services
• Career advancement opportunities in a fast‑growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our 4 core values
• Referral Bonus – Generous incentive to hire all roles