Account Strategist, Small Business Sales, Google Customer Solutions

Account Strategist, Small Business Sales, Google Customer Solutions

Chicago, IL, USA

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in advertising, sales, marketing, consulting, or media.
• Ability to travel 20% of the time as required.

• Experience in launching and managing paid digital advertising campaigns, particularly in Ads and other digital marketing platforms.
• Experience working with channel sales, advertisers, agencies, or clients.
• Experience strategically assessing and achieving client success via business techniques, including effective questioning, objection handling, and engaged selling.
• Ability to manage and prioritize a portfolio in an advertising or media sales context, and achieve goals to drive growth.
• Ability to build compelling narratives and utilize storytelling as a client engagement strategy.

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and our customers.

You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow.

Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $88,000 - $125,000 (USD) + 35% bonus target + bonus + equity + benefits

Learn more about benefits at Google.

• Identify and build trusted relationships with key client decision-makers, engage effectively (often virtually) to understand their business objectives and marketing needs.
• Analyze customer objectives, financials, and the engaged landscape to develop high-quality agreements, and align on ambitious goals that maximize portfolio value and contribute to quarterly growth goals.
• Build Google Ads knowledge to identify the right solutions for customer needs, and pitch powerfully by simplifying product features into customer-focused language, always demonstrating a clear value proposition designed to exceed expectations.
• Ensure effective campaign implementation, meticulously track and measure the long-term impact of Google's solutions against client objectives and relative to performer offerings.
• Drive future customer growth and long-term partnerships by identifying and pursuing opportunities, always act with sales integrity while embracing a culture of learning and work smarter with AI.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law.

See also Google’s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.