Drayage Account Manager

1st Choice Freight is a high-growth stage 3PL focused on providing our customers and carriers with the best possible experience for their transportation needs. We take pride in going the extra mile for our customers, and we are looking for talented individuals with the same level of drive and passion that our team employs each and every day. If you are looking for a place to grow your career in the logistics industry, we have a home for you.

The Drayage Account Manager position is a customer/carrier operations role responsible for operating and growing relationships with existing and new customers for the services of Drayage, Transloading, and other transportation needs. The Drayage Account Manager will handle the entire shipment lifecycle for drayage accounts working with both BCOs and NVOCCs and work closely with sales and leadership stakeholders within 1CF to determine the best approach for each account.

• Act as the primary contact for key drayage customer accounts on a daily basis
• Establish and grow relationships with customer contacts
• build rapport with carriers in key markets
• Build and execute orders from order creation through order completion
• Thrive in a fast paced, ever-changing business landscape
• Respond to customer request in a timely and professional manner
• Provide creative solutions to customers’ needs

• Customer Relationship Management and Client Communication skills
• Experience with Logistics Coordination and freight brokerage / 3PL
• Problem-Solving and Conflict Resolution abilities
• Strategic Planning and Business Development experience
• Strong organizational and time-management skills
• Ability to work in a fast-paced environment and meet deadlines
• Bachelor’s degree in Business Administration, Supply Chain, or related field is a plus
• Previous work experience in logistics or freight management is highly preferred

We are seeking an individual with Drayage experience who would like to grow within this knowledge area as our team and organization expands. This hire will be a key early member to a pillar of the business, with additional growth opportunities ahead.