Wedding & Sales Manager

The Wedding & Event Services Manager is responsible for driving wedding and social event business while managing planning and detailing for assigned catering and event business. This position combines event sales and event services responsibilities into one role with ownership from inquiry through event handoff and completion. The ideal candidate enjoys relationship building, organization, and creating exceptional event experiences while partnering closely with operational teams to execute events successfully.

• Own wedding and social event business from inquiry through event completion.
• Respond to inquiries, conduct site visits, prepare proposals, negotiate agreements, and close business.
• Manage all wedding-related revenue opportunities including ceremony and reception events, rehearsal dinners, welcome receptions, farewell brunches, guest room blocks, and additional catered functions and enhancements.
• Serve as the primary planning contact throughout the sales and detailing process.
• Coordinate event details, timelines, room setup requirements, and communication with vendors and internal teams.
• Attend key event arrival moments to welcome clients, wedding planners, and ensure a smooth transition to operations teams.
• Partner with Banquets and Operations teams for event execution.
• Build relationships with local planners, vendors, and community partners.
• Represent the property at wedding shows, trade shows, networking events, and promotional events.
• Serve as Event Services Manager for assigned catering and group business.
• Manage client turnover through event completion and act as the primary planning contact.
• Conduct planning meetings, site visits, and pre‑event meetings.
• Prepare Banquet Event Orders (BEOs), room diagrams, agendas, and event documentation.
• Ensure event details are communicated clearly and transitioned appropriately to operational teams.
• Identify opportunities to maximize revenue through upgrades and enhancements.
• Maintain CRM activity, forecasting, and pipeline management.
• Track production, conversion, and event performance.
• Participate in sales and operations meetings.
• Support prospecting and business development efforts as assigned.
• Stay informed on market trends and competitive activity.

• Minimum 3 years of experience in hotel sales, catering, conference services, wedding sales, event services, or related hospitality experience.
• Proven ability to manage both revenue production and event planning responsibilities.
• Strong communication, organization, and relationship‑building skills.
• Ability to manage multiple projects and timelines simultaneously.
• Experience with Delphi, CI/TY, or similar sales and catering platforms preferred.
• Ability to work flexible hours including evenings, weekends, holidays, trade shows, networking events, and business demands.

• Wedding and social event revenue production.
• Wedding room block performance.
• Event detailing and execution readiness.
• Client satisfaction.
• Revenue growth and upsell opportunities.
• Forecast accuracy.

Pyramid Global Hospitality is an equal opportunity employer. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications and specific office location.

We celebrate diversity and are committed to creating an inclusive environment for all employees.