Business Development Representative

Who we are

Here at Waitwhile we're on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our platform combines virtual waitlists, scheduling, real-time updates, messaging, and analytics to make access to places, services, and events seamless, online or in person. Trusted by 10,000+ companies, Waitwhile has already helped over 150 million people enjoy a radically better waiting experience.

Our clients include IKEA, Louis Vuitton, Costco, Delta Airlines, and thousands more. We’re just getting started, and we need your help.

We're looking for a Business Development Representative (BDR) to help fuel our next stage of growth. As one of the first BDRs at Waitwhile, you'll play a key role in building our outbound motion from the ground up.

This is more than a traditional prospecting role. You'll work closely with Sales leadership to identify target accounts, refine messaging, test new approaches, and generate qualified pipeline for our Account Executives. Your feedback and ideas will directly influence how outbound sales is built and scaled at Waitwhile.

This is an excellent opportunity for someone who enjoys ownership, thrives in fast moving environments, and wants to make a visible impact in a growing SaaS company.

Outbound prospecting

• Prospect into target accounts through calls, emails, Linked In, and other outbound channels
• Research accounts and identify key decision makers
• Book qualified meetings and create pipeline opportunities for Account Executives
• Personalize outreach while maintaining strong activity levels

Build and improve the outbound motion

• Partner with Sales leadership to refine targeting, messaging, and outreach strategies
• Contribute ideas, insights, and feedback to improve performance
• Help establish best practices and scalable outbound processes
• Bring a builder mindset to experimentation and continuous improvement

Manage tools and workflows

• Maintain accurate account and prospect data in Hub Spot
• Use tools such as Amplemarket, Trellus, and Zoom Info to identify and engage prospects
• Stay organized across outreach, follow ups, and pipeline creation
• Continuously improve productivity and workflow efficiency

Collaborate across teams

• Share customer insights and market feedback with Sales, Marketing, and Rev Ops
• Partner closely with Account Executives to ensure smooth handovers
• Surface objections, trends, and opportunities from prospect conversations

• 1 to 2+ years of experience in B2B SaaS sales, business development, or outbound prospecting
• Strong communication skills, both written and verbal
• Ability to work independently and take ownership of your results
• Comfortable operating in a fast paced environment where processes are still evolving
• Strong organizational skills and attention to detail
• Curiosity, resilience, and a willingness to learn through experimentation
• A proactive mindset and genuine interest in building something new

• Experience in an early stage startup or scaleup environment
• Familiarity with Hub Spot, Amplemarket, Trellus, or Zoom Info
• Experience prospecting into mid market or enterprise accounts
• Experience selling into industries such as retail, healthcare, travel, operations, or customer experience
• Experience helping shape messaging, cadences, or outbound processes
• Interest in sales development strategy and process optimization

We want Waitwhile to be an incredible place to work. We offer great benefits and perks, flexible working arrangements, and plenty of opportunities to learn and grow.

Waitwhile has a positive, diverse, and supportive culture. We look for people who are curious, inventive, and strive to get a little better every day. We aim to be smart, humble, hardworking and, above all, collaborative.

You’ll join a company where your ideas can directly influence how we grow, while also benefiting from the resources, investment, and long term stability that come from being backed by Allegion, a global publicly traded company.

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world,…