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Strategic CSM Director: AI ROI Sales & Service Clouds
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-06-18
Listing for:
Salesforce
Full Time
position Listed on 2026-06-18
Job specializations:
-
Sales
Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading AI CRM company in Chicago is seeking a Customer Success Manager, Director to act as a Strategic Value Partner for complex customer accounts. The role involves driving strategic initiatives, managing executive relationships, and quantifying the ROI of Salesforce investments. Applicants should have over 7 years of experience in customer success, excellent communication skills, and a track record of managing enterprise-level customers.
This role offers a competitive salary and an opportunity to work in a dynamic environment focused on innovation and customer success.
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