Microsoft Tech Account Lead - CMT

Summary

The Microsoft Technology Account Lead (MTAL) is responsible for building trusted client account relationships with Accenture and Microsoft stakeholders as well as clients themselves, whilst leading sales, revenue, delivery, and client satisfaction for Microsoft focused deliverables.

As the Microsoft lead, the MTAL will work closely with Accenture Account Leadership to create, own, execute and maintain the plan for strategic business growth on the Microsoft platform across one or more accounts within a client industry sector.

• Account Management:
  Work as a key Microsoft advisor and go‑to contact for clients and Accenture Account Leadership; build and manage Microsoft relationships with client C‑suite at one or more priority accounts.
• Manage key, strategic client relationships either personally or through a medium to large account team.
• Develop and implement a relationship management plan for strategic, complex existing accounts to build key relationships at decision‑making levels.
• Consult with customer representatives at different levels to identify outcomes, introduce internal specialists, gather and analyze complex customer data, clarify mid‑to‑long‑term needs, and develop agreed specifications of requirements.
• Develop prescribed solutions and generate new opportunities by maintaining relationships with partner organizations to ensure smooth integration or successful alliance execution.
• Lead the development and implementation of a Microsoft strategy to ensure intended business benefits are realized and tracked within and across client account(s).
• Champion a Microsoft AI and innovation stream within the overall Accenture account plan, ensuring the right resources are in place to execute the strategy.
• Sell:
  Build credibility through deep Microsoft product knowledge and consulting expertise to originate and expand a portfolio of Microsoft work.
• Lead solution configuration:
  Direct cross‑functional teams to design complex, tailored Microsoft solutions—including products, services, and contractual terms—that align with the customer’s strategic needs.
• Manage bid responses:
  Oversee pricing strategies, contract terms, and risk controls for RFPs, tenders, and bid solicitations.
• Drive account growth:
  Proactively identify opportunities to expand the customer’s Microsoft footprint by introducing additional products and services.
• Develop and execute renewal strategy:
  Craft and implement renewal strategies tailored to customer type.

• Client Experience & Thought Leadership
• Account Growth:
  Account sales & revenue growth for both AMBG and Avanade.
• Personal chargeability (30%).
• Knowledge:
  Build customer satisfaction, loyalty, and commitment; strong big‑picture thinking; commitment to maximizing outcomes for stakeholders.

• Education and/or experience in the relevant field/business.
• 7+ years of customer management and/or enterprise sales experience with proven success in managing strategic client relationships and driving growth in a service‑based sales environment.
• 7+ years of validated ability to lead a multidisciplinary team in configuring and delivering complex Microsoft solutions aligned to client strategy.
• Familiarity with Microsoft technology stack; foundational or higher‑level Microsoft certifications strongly preferred.
• 5+ years of experience working with the required industry verticals and ability to articulate Microsoft’s differentiation story relative to other major cloud providers.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates need not disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Avanade is committed to providing veteran employment opportunities to our service men and women.

We are an equal opportunity employer and do not discriminate against our employees, applicants, or job seekers because of any protected status.